" There is some useful information here, and at least one tip I would like to try. However, I didn't feel like this was particularly earth shattering. Perhaps it's because its been floating out there for a while and I have already heard about some of the methods/thought. Maybe I'm a better communicator that I realized or I'm just in denial about my communication skills. There are a couple of things I'm going to jot down for future reference, but I don't think it's likely I'll be reading this again. "
— Marjanne, 1/8/2014