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Download Difficult Conversations: How to Discuss What Matters Most Audiobook

Extended Audio Sample Difficult Conversations: How to Discuss What Matters Most, by Douglas Stone
3 out of 53 out of 53 out of 53 out of 53 out of 5 3.00 (1,907 ratings) (rate this audio book) Author: Douglas Stone Narrator: Douglas Stone, Bruce Patton, and Sheila Heen Publisher: Bantam Doubleday Dell Audio Format: Abridged Audiobook Delivery: Instant Download Audio Length: Release Date:
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Everyone has difficult conversations, no matter how confident or competent they are. And too often, no matter what you try, things don't go well. Should you say what you're thinking and risk starting a fight? Swallow your views and feel like a doormat? Or should you let them have it? But...what if you're wrong?

Difficult Conversations shows you a way out of this dilemma; it teaches you how to handle even the toughest conversations more effectively and with less anxiety. Based on 15 years of work at the Harvard Negotiation Project and consultations with thousands of people, the authors answer the question: When people confront the conversations they dread the most, what works?

Difficult Conversations walks you through a proven, step-by-step approach for understanding and conducting tough conversations. It shows you how to get ready, how to start the conversations in ways that reduce defensiveness, and how to keep the conversation on a constructive track regardless of how the other person responds. Whether you're dealing with your baby-sitter or biggest client, your boss or your brother-in-law, Difficult Conversations can help. Download and start listening now!

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Listener Opinions

  • 4 out of 54 out of 54 out of 54 out of 54 out of 5 by Beth | 2/4/2014

    " This book is written with business communication in mind, but applies very well to personal relationships as well. It gives example dialogues of conversations that are difficult to talk about (someone didn't do their part on a project, hurt your feelings, etc). It then provides strategies for how to listen, ask questions, and ultimately have these difficult conversations turn out successfully. "

  • 5 out of 55 out of 55 out of 55 out of 55 out of 5 by Lily | 1/22/2014

    " the result of a trip to labyrinth/ book culture "

  • 3 out of 53 out of 53 out of 53 out of 53 out of 5 by Corey Nazer | 1/19/2014

    " A solid book on how to have real and meaningful conversations. I see this working best within families (say Mother to Daughter). "

  • 3 out of 53 out of 53 out of 53 out of 53 out of 5 by Katharine Hawkinson | 1/9/2014

    " This one is good. I am a confrontation avoider, and this is really giving me some great insights into myself and real lessons on how I can bring up tough subjects with people I care about (and people I don't). "

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