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Extended Audio Sample Getting Past No: Negotiating in Difficult Situations Audiobook, by William Ury Click for printable size audiobook cover
3 out of 53 out of 53 out of 53 out of 53 out of 5 3.00 (939 ratings) (rate this audio book) Author: William Ury Narrator: William Ury Publisher: Penguin Random House Format: Abridged Audiobook Delivery: Instant Download Audio Length: Release Date: July 2000 ISBN: 9780553754131
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We all want to get to yes, but what happens when the other person keeps saying no?

How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker?

In Getting Past No, William Ury of Harvard Law School’s Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. You’ll learn how to:

• Stay in control under pressure
• Defuse anger and hostility
• Find out what the other side really wants
• Counter dirty tricks
• Use power to bring the other side back to the table
• Reach agreements that satisfies both sides' needs

Getting Past No is the state-of-the-art book on negotiation for the twenty-first century. It will help you deal with tough times, tough people, and tough negotiations. You don’t have to get mad or get even. Instead, you can get what you want!
Download and start listening now!

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Listener Opinions

  • 5 out of 55 out of 55 out of 55 out of 55 out of 5 Tom | 2/19/2014

    " Ury, William (1991), Getting Past No: Negotiating with Difficult People, Bantam Books, New York, NY. How to deal with negotiators that break all the rules in Getting to Yes. An important addition for those who face hardball tactics and dirty tricks from the other side. "

  • 3 out of 53 out of 53 out of 53 out of 53 out of 5 Marcello Eduardo | 2/16/2014

    " William Ury could have made a single book to present his theory. That he divided it in three books, all best sellers, shows that he is very didatic and... a great negotiator. "

  • 3 out of 53 out of 53 out of 53 out of 53 out of 5 Laura | 2/4/2014

    " A "how to" on negotiation. The writing is pretty dry, but the strategy is clear and well-described. A useful volume if negotiation is something you find yourself doing. "

  • 4 out of 54 out of 54 out of 54 out of 54 out of 5 Casey | 1/23/2014

    " Good couple to Getting to Yes which this book's autor co-authored. There is quite a bit of overlap however but still worth the little time it takes to read. "

  • 5 out of 55 out of 55 out of 55 out of 55 out of 5 rob | 1/9/2014

    " This was the best book I've read so far on negotiation. "

  • 3 out of 53 out of 53 out of 53 out of 53 out of 5 Mike | 1/6/2014

    " Suspiciously similar to "Getting to Yes." It's still a good read, but I don't think anyone really needs to read both. But hey, if you do, more power to you. "

  • 4 out of 54 out of 54 out of 54 out of 54 out of 5 Todd | 1/6/2014

    " This book gave me some great ideas for my job. "

  • 5 out of 55 out of 55 out of 55 out of 55 out of 5 Gerald | 12/31/2013

    " In contrast to the companion book Getting to Yes, the emphasis in this one is how to pull a nasty adversary into a more constructive dialogue with you. "

  • 4 out of 54 out of 54 out of 54 out of 54 out of 5 Sonia | 12/25/2013

    " I'm still reading this, but I'm finding it as illuminating as Getting To Yes, if not more so. "

  • 4 out of 54 out of 54 out of 54 out of 54 out of 5 Beth | 12/23/2013

    " Great strategies here and a nice quick read. Nothing earth shattering here, but as a salesperson, I found it valuable. "

  • 3 out of 53 out of 53 out of 53 out of 53 out of 5 Ken Maynard | Divorce Mediation | 12/7/2013

    " A good follow up to Getting to "yes" that will strengthen your communication skills with dealing with difficult people. "

  • 3 out of 53 out of 53 out of 53 out of 53 out of 5 Hillary | 11/28/2013

    " Not quite as good as the companion Getting To Yes, but valuable for anyone who has to negotiate anything. "

  • 3 out of 53 out of 53 out of 53 out of 53 out of 5 Chris | 10/25/2013

    " This book a little plastic in presentation, but ultimately a good revisit on how to handle difficult people. "

  • 4 out of 54 out of 54 out of 54 out of 54 out of 5 Tamra | 10/23/2013

    " This is an old book I picked up in the DI. Good info about negogiating. "

  • 4 out of 54 out of 54 out of 54 out of 54 out of 5 Marek Svoboda | 9/12/2013

    " Useful follow-up to the original Fisher's book. "

  • 3 out of 53 out of 53 out of 53 out of 53 out of 5 Jessica | 8/4/2013

    " Quick, interesting read about how to successfully negotiate. The book reads like a list of "to remember" bullet points but there is definitely good, memorable advice throughout. Give it a read beofre you ask for that raise.. "

  • 5 out of 55 out of 55 out of 55 out of 55 out of 5 Caleb West | 1/27/2013

    " This book outlines a very good process by which to handle all negotiations in life. Very methodical without being overly specific. Quick read. I am going to read his others. eventually. "

  • 4 out of 54 out of 54 out of 54 out of 54 out of 5 Sarah | 9/4/2012

    " or, How to Manipulate People to Get What You Want. I think its a must read for anyone that has to have contact with the outside world on a regular basis. "

  • 4 out of 54 out of 54 out of 54 out of 54 out of 5 Andy Field | 8/1/2012

    " A great companion to Getting to Yes, to be read after it. Bags of common sense demonstrated with techniques well brigaded and described. A book to reread every few years to remind yourself of the best methods of negotiating. "

  • 2 out of 52 out of 52 out of 52 out of 52 out of 5 Amy | 7/30/2012

    " This is a decent reference book, but not as good as "Getting to Yes". "

  • 3 out of 53 out of 53 out of 53 out of 53 out of 5 Trevor Sterner | 3/25/2012

    " It was a good basics book. Good ideas, much the same as I had in my MBA Negotiations class. Worth the read. "

  • 4 out of 54 out of 54 out of 54 out of 54 out of 5 Ming | 3/6/2012

    " A must for students of negotiation "

  • 5 out of 55 out of 55 out of 55 out of 55 out of 5 Brian | 10/19/2011

    " I read it before for a class. Reading it again was imensely helpful. It may become a book I ready every year or at least every other as so much in relationships depends on getting to root interests rather than settling on intially thought up solutions/ends. "

  • 2 out of 52 out of 52 out of 52 out of 52 out of 5 Michael Fruergaard | 10/15/2011

    " 200p "

  • 5 out of 55 out of 55 out of 55 out of 55 out of 5 Lily | 10/11/2011

    " This book may be one of the most personally meaningful books i have ever read. It has shown me an entirely new way to negotiate with people (especially difficult people) to create mutually beneficial solutions. The information in this book could help a LOT of people. READ IT! "

  • 4 out of 54 out of 54 out of 54 out of 54 out of 5 Sarah | 4/22/2011

    " or, How to Manipulate People to Get What You Want. I think its a must read for anyone that has to have contact with the outside world on a regular basis. "

  • 3 out of 53 out of 53 out of 53 out of 53 out of 5 Alfred | 12/8/2009

    " The best part of this book is when William Ury explained the strategy has five steps: be a dispassionate observer, understand the other side’s interests, reframe the argument, build a “golden bridge” and educate the other side. This book is certainly worth reading. "

  • 5 out of 55 out of 55 out of 55 out of 55 out of 5 Robert | 10/29/2009

    " Much more than a "business" book, Getting Past No has opened my eyes to how to better negotiate in all aspects of life.

    I would highly recommend this book to anyone who deals with people. "

  • 5 out of 55 out of 55 out of 55 out of 55 out of 5 Laura | 10/7/2009

    " I finished this book like 5 weeks early... it was required reading for negotiations class. Again, a well done, useful book with lots of interesting examples. "

  • 4 out of 54 out of 54 out of 54 out of 54 out of 5 Angela | 9/11/2009

    " This is going on my 'to-buy' list - I think a periodic re-read could be helpful. "

  • 4 out of 54 out of 54 out of 54 out of 54 out of 5 Beth | 2/23/2009

    " Great strategies here and a nice quick read. Nothing earth shattering here, but as a salesperson, I found it valuable. "

  • 4 out of 54 out of 54 out of 54 out of 54 out of 5 Ming | 1/28/2009

    " A must for students of negotiation "

  • 4 out of 54 out of 54 out of 54 out of 54 out of 5 Debbie | 9/13/2008

    " If you liked Getting to Yes and need a refresher, this is a good choice. The BATNA/ preparation worksheet and Analytical Contents in the back are also a good reference if short on time. "

  • 5 out of 55 out of 55 out of 55 out of 55 out of 5 Gerald | 7/23/2008

    " In contrast to the companion book Getting to Yes, the emphasis in this one is how to pull a nasty adversary into a more constructive dialogue with you. "

  • 3 out of 53 out of 53 out of 53 out of 53 out of 5 Lianne | 7/22/2008

    " lots of great tips for personal and business relationships "

  • 3 out of 53 out of 53 out of 53 out of 53 out of 5 Jessica | 5/4/2008

    " Quick, interesting read about how to successfully negotiate. The book reads like a list of "to remember" bullet points but there is definitely good, memorable advice throughout. Give it a read beofre you ask for that raise.. "

  • 4 out of 54 out of 54 out of 54 out of 54 out of 5 Josh | 3/5/2008

    " i needed this. i work with a really challenging person. it helps. my colleagues wanted to read it too. "

  • 2 out of 52 out of 52 out of 52 out of 52 out of 5 Amy | 2/27/2008

    " This is a decent reference book, but not as good as "Getting to Yes". "

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About the Author
Author William Ury

William Ury is the co-founder of Harvard’s Program on Negotiation, where he directs the Project on Preventing War. One of the world’s leading negotiation specialists, his past clients include dozens of Fortune 500 companies as well as the White House and Pentagon. Ury received his B.A. from Yale and a Ph.D. in Anthropology from Harvard. His books Getting to Yes and Getting Past No have sold more than five million copies worldwide.