No is perhaps the most important and certainly the most powerful word in the language. Every day we find ourselves in situations where we need to say No. But as we all know, the wrong No can also destroy what we most value by alienating and angering people. That’s why saying No the right way is crucial. The secret to saying No without destroying relationships lies in the art of the Positive No, a proven technique that anyone can learn. The Power of a Positive No offers concrete advice and practical examples for saying No in virtually any situation. A Positive No has the power to profoundly transform our lives by enabling us to say Yes to what counts–our own needs, values, and priorities. Understood this way, No is the new Yes. And the Positive No may be the most valuable life skill you’ll ever learn!
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"While upon reflection I would say most of this book is good common sense, I appreciated the reminders! I especially appreciated the idea that, in order to effectively say no, you need to know what your yes is. Once there is clarity on that score, it becomes easier to draw boundaries. There are lots of examples, anecdotes, and dialogues, which are effective and sometimes entertaining. I also liked the importance the author placed on saying no with respect for yourself and the other, as well as the yes/no/yes formula for negotiation. A good, solid read."
— Lisa (4 out of 5 stars)
" Excellent book for leaders and team members at any level to read. Ury draws on historical events to demonstrate the importance of saying no by demonstrating the results and consequences. He makes it abundantly clear that the use of "no" is critical to success in both business and personal relationships. "
— Buddy, 2/19/2014" Wow. This is a great book for anyone who has a hard time saying no, for anyone who gets in situations where saying no feels like it puts a friendship/relationship in jeopardy, for anyone, really. "
— Cianna, 2/16/2014" The book was a little repetitive, but the message was clear: yes, no, yes. Say yes to core values/priorities, no to something that interferes with those core values/priorities, and say yes to a positive relationship. I now want to read his other two books. (Randy read the first one, Getting to Yes, in his MBA program.) "
— Jennifer, 2/11/2014" Excellent book on its own, but is even better if you couple the techniques from the book with those of Crucial Conversations and Crucial Confrontations and the understanding from Friedman's Fables. "
— Ben, 2/3/2014" Impressive self-help book, very practical.i think everybody will find something useful from the ability of telling positive NO. "
— Garik, 2/1/2014" Amazing--both talks of dialogue and the use/ creative energy and power "
— Racelle, 1/24/2014" Excellent -- as good as Getting to Yes. "
— Nathan, 1/9/2014" Wow, very good & powerful stuff that I need to think on, digest, and re-read later. "
— Krenee, 1/8/2014" Indispensible to my life. Dry at first but a couple years later I still think of these tools. "
— Martine, 1/3/2014" I liked this book and want to apply what the author says. "
— David, 1/2/2014" Good tips to use "yes" and "No" "
— Carmen, 12/11/2013William Ury is the co-founder of Harvard’s Program on Negotiation, where he directs the Project on Preventing War. One of the world’s leading negotiation specialists, his past clients include dozens of Fortune 500 companies as well as the White House and Pentagon. Ury received his B.A. from Yale and a Ph.D. in Anthropology from Harvard. His books Getting to Yes and Getting Past No have sold more than five million copies worldwide.