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Download Thanks for the Feedback: The Science and Art of Receiving Feedback Well Audiobook

Extended Audio Sample Thanks for the Feedback: The Science and Art of Receiving Feedback Well, by Douglas Stone Click for printable size audiobook cover
0 out of 50 out of 50 out of 50 out of 50 out of 5 0.00 (0 ratings) (rate this audio book) Author: Douglas Stone, Sheila Heen Narrator: Douglas Stone, Sheila Heen Publisher: Penguin Random House Format: Unabridged Audiobook Delivery: Instant Download Audio Length: Release Date: March 2014 ISBN: 9780698150805
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The bestselling authors of the classic Difficult Conversations teach us how to turn evaluations, advice, criticisms, and coaching into productive listening and learning.

We swim in an ocean of feedback. Bosses, colleagues, customers—but also family, friends, and in-laws—all have “suggestions” for our performance, parenting, or appearance. We know that feedback is essential for healthy relationships and professional development, but we dread it and often dismiss it.

That’s because receiving feedback sits at the junction of two conflicting human desires. We do want to learn and grow. And we also want to be accepted just as we are right now. Thanks for the Feedback is the first book to address this tension head on. It explains why getting feedback is so crucial yet so challenging and offers a powerful framework to help us take on life’s blizzard of off-hand comments, annual evaluations, and unsolicited advice with curiosity and grace.

The business world spends billions of dollars and millions of hours each year teaching people how to give feedback more effectively. Stone and Heen argue that we’ve got it backwards and show us why the smart money is on educating receivers—in the workplace and in personal relationships as well.

Coauthors of the international bestseller Difficult Conversations, Stone and Heen have spent the last ten years working with businesses, nonprofits, governments, and families to determine what helps us learn and what gets in our way. With humor and clarity, they blend the latest insights from neuroscience and psychology with practical, hardheaded advice. The book is destined to become a classic in the world of leadership, organizational behavior, and education.

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Quotes & Awards

  • “I’ll admit it: Thanks for the Feedback made me unconformable. And that’s one reason I liked it so much. With keen insight and lots of practical takeaways, Stone and Heen reveal why getting feedback is so hard—and then how we can do better. If you relish receiving criticism at work and adore it in your personal life, then you may be the one person on earth who can safely skip this book.”

    Daniel H. Pink, New York Times bestselling author of Drive

  • “Accepting feedback at work is important, but in families, it’s vital. This simple, elegant book teaches us how.”

    Bruce Feiler, New York Times bestselling author of Abraham

  • “We all know the experience: Someone, perhaps your boss, or even worse, not your boss, offers feedback that, however well-intentioned, blunts the tranquility of your day. Negotiating experts Douglas Stone and Sheila Heen specialize in dealing with emotionally draining interplays. In fact, their book Difficult Conversations has helped thousands of men and women improve their workplace and nonworkplace experiences. Thanks for the Feedback explains why learning to respond to feedback productively not only enhances your mood, it also improves your performance. Valuable lessons we can all use.”

    Barnes&Noble.com, editorial review

  • "Thanks for the Feedback is an extraordinarily useful book. It’s full of helpful techniques that can be put to use by anyone seeking to manage an organization, lead a team, engage a business partner, or navigate a relationship….Stone and Heen have done a remarkable job of showing individuals and organizations how to leverage the enormous value of feedback, one of the most powerful instruments available for human learning.”

    Strategy+Business magazine

  • “With a culture increasingly focused on the individual and the self, this book on developing the ability to accept and utilize the input of others constructively deserves a wide readership.”

    Kirkus Reviews

  • “Heen and Stone narrate their book with the clarity and freshness of scholars who are still excited about teaching but never let their love of ideas predominate over their desire to help. Feedback is complex: Whether intended or not, it’s received as a multilayered message that provides more than judgment or evaluation—it’s input not just about the receiver’s job or performance but inevitably speaks to a person’s desire for appreciation, autonomy, acceptance, and personal identity. With its many tips for fine-tuning given feedback and suggestions for processing received feedback, this guide will inspire listeners to seek and embrace feedback as a necessary part of growing and improving everything they do.”


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