Policies & Terms

Last Updated: June 7, 2023

Privacy Policy

AudiobookSTORE.com values the privacy and security of our customers and protecting your personal information is extremely important to us. Our privacy policy, as set out below, applies to AudiobookSTORE.com's collection, storage, use and disclosure of personal information that may be collected by us when you interact with AudiobookSTORE.com, such as when you visit our Website or utilize our Apps, make a purchase from our site, or communicate with customer service.

Information Collection & Storage

When you purchase a product from AudiobookSTORE.com, we securely store all information that you provide to us. We collect visitors' personal information (such as email address and credit card number) for the sole purpose of fulfilling your order quickly and efficiently. Customer contact information is also used to communicate with customers when necessary (such as to verify or correct an incomplete address). The financial information that we collect is only used to bill the customer for products that they have purchased directly from AudiobookSTORE.com.

AudiobookSTORE.com may collect and store personal information with respect to registration processes; account logins; customer communications; information and audiobook downloads; service purchases; customer support; and surveys, via both the Website and the Apps.

Your IP address and browser information are stored in a "cookie" file to help maintain certain elements such as your shopping cart. A cookie is a small data file that web sites write to your hard drive. A cookie cannot read data off your hard drive nor read other cookie files. You can refuse cookies by turning this option off in your browser (please consult your browser help files for instructions on how to do this). Please note that if you disable cookies it may impair your browsing and buying experience. They only serve to make using our site more convenientfor you (such as saving items in your shopping cart for purchasing at a later date).

When you purchase a product from AudiobookSTORE.com you have the option of choosing to receive future promotional emails (such as sales, special offers, etc). Customers may choose not to receive future promotional emails at any time by chooseing the "Unsubscribe" link in the emails.

Any email or written correspondence that you send AudiobookSTORE.com via the Website or Apps may be stored (securely of course). Data from any monetary transaction taking place via AudiobookSTORE.com (Website or Apps) may also be stored.

Data Integrity

AudiobookSTORE.com processes personal information only for the purposes for which it was collected and in accordance with our privacy policy. We review our data collection, storage, and process practices regularly to ensure that we only collect, store, and process the information needed to provide our services.

Security & Confidentiality

AudiobookSTORE.com restricts access to personal information to AudiobookSTORE.com employees and contractors who require access in order to ensure the Website, Apps and services function smoothly, all of whom are bound to confidentiality agreements and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

AudiobookSTORE.com has security measures in place to protect the loss, misuse and alteration of the information under our control. AudiobookSTORE.com processes orders with an SSL Secure Commerce Server which utilizes military grade encryption to protect your information. All credit card information is encoded with strong encryption before storage. AudiobookSTORE.com does not release your credit card information or mailing address to any outside organizations without your prior electronic consent.

Contact AudiobookSTORE.com

If you wish to modify information previously provided to AudiobookSTORE.com, remove information from our database to avoid receiving communications, or inquire about this privacy statement, the practices of AudiobookSTORE.com, or your dealings with AudiobookSTORE.com, you may contact us through one of these options:

To email us, click here!

Send mail to:

Attn: Customer Service
6209 Mid Rivers Mall Dr.
Suite 303
St. Peters, MO 63304

Terms & Conditions

By visiting AudiobookSTORE.com's website you agree to the following Terms & Conditions.

Please read these Terms & Conditions carefully before agreeing to be bound by the same. If you do not agree to be bound by the Terms & Conditions, do not access or use this website.

This website is provided by AudiobookSTORE.com. By using this website or by placing any orders using the website, you agree to abide by the terms and conditions set forth herein. Only upon acceptance of the terms contained herein, will you be entitled to submit electronic orders. Any violation of the terms will result in termination of your account.

This website is not intended for persons under 18 years of age.

Password/Login Information

A password and login may be assigned to enable access to certain areas of the site. When this login/password are used, it will be understood that you have authorized access and use on the site in accordance with these Terms & Conditions and that AudiobookSTORE.com is not obligated to investigate the use of this information.


Notify AudiobookSTORE.com immediately if there is a concern about the integrity and confidentiality of your account login or password.

Account Terms

By registering with the website you can access or view the prices, product inventories, and submit orders electronically. You are responsible for using the website in a private and secure manner. We will not be liable for any damage or loss caused from any unauthorized account access resulting from your actions, such as not logging out of the account or sharing your account password. We reserve the right to refuse registration or cancel an account at any time.

Acceptable Use

You shall not do any of the following or permit any other third parties to do any of the following:

(a) Post or transmit any unlawful, threatening, abusive, libelous, defamatory, obscene, pornographic, or profane information of any kind, including, without limitation, any transmissions constituting or encouraging conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any local, provincial, state, national or international law, including without limitation, export control laws and regulations;

(b) Post or transmit any information or software that the sender is aware contains a virus, worm, or other harmful component;

(c) Upload, post, publish, transmit, reproduce, or distribute in any way, information, software or other material which is protected by copyright or other proprietary right, without obtaining the permission of the copyright owner or right holder;

(d) Account sharing, including, without limitation, letting third parties use your account and password.

User Submitted Content

AudiobookSTORE.com does not confirm the validity of information posted in customer comments and reviews. Posted content expresses the views of the author, and do not necessarily reflect the views of AudiobookSTORE.com, its employees and/or its advertising partners. AudiobookSTORE.com reserves the right to delete any user-generated content for any reason at our sole discretion. You remain solely responsible for the content of your messages, and you agree to indemnify and hold harmless the members of this community and AudiobookSTORE.com itself with respect to any claim based upon viewing of customer reviews/comments and/or transmission of your content. If you feel that a posted comment or review is inaccurate and/or objectionable, you are encouraged to contact us immediately. We maintain the administrative ability to remove objectionable comments/reviews and we will make every effort to do so, within a reasonable time frame, if we determine at our sole discretion that removal is indeed warranted.

Modification of these Terms & Conditions

AudiobookSTORE.com reserves the right to change or modify any of the terms contained in these Terms & Conditions, at any time. Any such modifications or changes will immediately become effective upon posting of such changes. Your continued access or use of this website will imply your full acceptance of the same. You are therefore responsible for regularly reviewing these Terms & Conditions and additional terms or notices posted on the website.


You agree to pay the full price for all products you purchase directly from our website. You are responsible for the timely payment of all fees and for providing us with a valid credit card account details for payment of all fees.

Electronic Communications

By visiting our website or sending emails to us, you will be communicating electronically with us. By initiating such electronic communication you agree to receive such communications from us electronically. You acknowledge that your electronic submissions constitute your agreement and your acceptance to be bound by and to pay for such agreements and transactions. Your agreement and intent to be bound by electronic submissions applies to all transactions you enter into on the website, and all records including notices of cancellation, policies, contracts, and applications. For further information please refer to our PRIVACY POLICY.

Copyright and Licenses

This website and the entire contents contained on this website, including but not limited to: text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, are the sole and exclusive property of AudiobookSTORE.com. All such contents and materials are protected by domestic and international copyright and trademark laws. You hereby agree not to modify, copy, reproduce, republish, upload, post, transmit, or distribute any portion of the website or any contents contained on the website without the prior expressed written consent of AudiobookSTORE.com.


AudiobookSTORE.com grants you a non-exclusive, non-transferable, limited license to access and make use of the contents or information available on the website for your personal use and not to download or modify it, or any portion of it, except with the express written consent of AudiobookSTORE.com. You may not reproduce, duplicate, adapt, copy, sell, resell, transmit or otherwise exploit for any commercial purpose this website or any portion of this website without the express written consent of AudiobookSTORE.com. You agree not to interrupt or attempt to interrupt the operation of the website in any way.

AudiobookSTORE.com authorizes you to view and download the information and materials available on this website only for your personal, non-commercial use. This authorization shall not constitute a transfer of title in and to the materials and is subject to the following restrictions: (a) you must retain, on all copies of the materials downloaded, all copyright and other proprietary notices contained in the materials; (b) you may not modify the materials in any way or reproduce or publicly display, perform, or distribute or otherwise use them for any public or commercial purpose; and (c) you must not transfer the materials to any other person unless you give them notice of, and they agree to accept, the obligations arising under these terms and conditions.

Promotions, Memberships, Gifts and Special Offers

Promotional offers (such as the FlexPass™ introductory offer) are available for one-time use to new AudiobookSTORE.com customers only. Customers who join a Membership plan (such as FlexPass™) agree to recurring fees that will be automatically charged to the customer's credit card on the date their membership renews. Customers may cancel their membership at any time by choosing the "Cancel FlexPass™" link on their "My Account" page.

Gift and Gift Certificate purchases are non-refundable, but may be assigned to another recipient by the original purchaser, provided it has not already been used or applied to an account. Contact Customer Care for more details

AudiobookSTORE.com FlexPass™ Membership Terms

AudiobookSTORE.com FlexPass™ Membership customers agree to pay a recurring monthly fee by credit card, and permits AudiobookSTORE.com to charge their credit card for said membership fees and any applicable tax, until the account is cancelled online by the customer, or by Customer Care on behalf of the customer. Membership fees, including FlexPass™ pricing and limited time offers, are subject to change at AudiobookSTORE.com's discretion.

  • FlexPass™ Membership Plan: FlexPass™ Membership customers pay a recurring monthly fee of $9.95 for access to exclusive member only audiobook discounts. This fee is automatically charged to the customer's credit card every 30 days (on the renewal date) until the customer cancels. Cancellation of membership is immediate, and all membership benefits discontinue as of the moment the customer cancels. Customers who have cancelled may resume their membership benefits at any time by choosing one of the various "Resume" options throughout the website. In doing so, the customer's credit card will be charged immediately for the first month of resumed FlexPass™ membership in order to allow immediate access to member benefits. Thereafter, automatic recurring membership fees will again be charged on a 30-day cycle (on the renewal date).

  • Audiobook Refunds: Any FlexPass™ Membership customer who is not completely satisfied with their audiobook purchase may contact Customer Care regarding a refund within 14 days of the purchase date. Refunds will generally be applied in the form of a credit in the amount of the original purchase, to be applied toward the purchase of a different audiobook. AudiobookSTORE.com reserves the right, at its sole discretion, to limit the number of refunds allowed by each customer, including (but not limited to) cases where AudiobookSTORE.com suspects potential abuse by a customer of its refund policy.

  • Membership Fee Refunds: FlexPass™ Membership fees are non-refundable. AudiobookSTORE.com at its sole discretion, may issue a credit (“Credit”, “Credits”) redeemable for content found on AudiobookSTORE.com, if they determine a particular situation or circumstance warrants. Credits may only be redeemed on AudiobookSTORE.com, have no cash value, are non-transferrable, and are non-refundable. All Credits are valid for six months from the date of issuance. Credits expire immediately upon permanent account deletion (which occurs only upon customer request). Cancelling your FlexPass™ Membership has no impact on Credits applied to your account.
Disclaimer of Warranty/Limitation of Liability

This website and related information is provided by AudiobookSTORE.com on an "as is" and "as available" basis. AudiobookSTORE.com makes no express or implied warranties, representations or endorsements of any kind, or as to the operation of this website or the information, content, materials, or products included on this website. You expressly agree that your use of this website is at your sole risk. To the full extent permissible by applicable law, AudiobookSTORE.com disclaims all warranties, express or implied, including without limitation, implied warranties of merchantability and fitness for a particular purpose. AudiobookSTORE.com does not warrant that this website, its servers, or email sent from website are free of viruses or other harmful components. AudiobookSTORE.com will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

AudiobookSTORE.com uses reasonable efforts to include accurate and up-to-date information on this website. AudiobookSTORE.com assumes no liability or responsibility for any typographical or other errors or omissions in the content of this site. In the event that a product is listed at an incorrect price or with other incorrect information, AudiobookSTORE.com shall have the right to refuse or cancel any orders placed for the product listed incorrectly.

All prices displayed on AudiobookSTORE.com are in US Dollars (USD) unless otherwise noted. You understand that additional currency conversion fees or charges, as well as exchange rates, may be applied to your purchase by your credit card company or bank if you reside outside of the United States. These fees will not be noted on this website, but may appear on your bank or credit card statement. AudiobookSTORE.com will not be liable for any currency conversion or exchange rate fees or charges of any kind arising from the use of this site.

Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you may have additional rights.

Third Party Links

For your shopping convenience AudiobookSTORE.com may provide links to third party websites operated by other entities on the website. If you use such third party sites, you will leave this website. AudiobookSTORE.com does not make any warranty or representation regarding, and does not endorse, any linked websites or the information appearing thereon or any of the products or services described thereon. Any third party links do not imply that AudiobookSTORE.com sponsors, endorses, is affiliated or associated with any linked third party websites.

Applicable Law

By visiting the website, you agree that the laws of the state of Missouri, without regard to principals of conflict of laws, will govern these Terms & Conditions and any dispute of any sort that might arise between you and AudiobookSTORE.com.


Any dispute relating in any way to your visit or access of the website or to the products you purchase through the website shall be submitted to binding arbitration in St. Louis Country, Missouri state. Arbitration under these Terms & Conditions shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under these Terms & Conditions shall be joined to an arbitration involving any other party subject to these Terms & Conditions, whether through class arbitration proceedings or otherwise.


You agree to indemnify, defend and hold harmless AudiobookSTORE.com, its officers, directors, owners, partners, employees, agents, licensors, suppliers and any third party information provider to the website from and against all losses, expenses, damages and costs, including attorney's fees, resulting from any violation of these Terms & Conditions (including negligent or wrongful conduct) by you or your use and access of the website.

Other Provisions

AudiobookSTORE.com's failure to insist upon or enforce strict performance of any provision of these Terms & Conditions shall not be construed as a waiver of any provision or right.

Neither the course of conduct between the parties nor trade practice shall act to modify any provision of these Terms & Conditions.

AudiobookSTORE.com may assign its rights and duties under these Terms & Conditions to any party at any time without notice to you.

If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity or enforceability of any remaining condition. Any rights not expressly granted herein are reserved.

For questions, comments or concerns related to these Terms & Conditions, please feel free to contact us via email or mail:

Send mail to:

Attn: Customer Service
6209 Mid Rivers Mall Dr.
Suite 303
St. Peters, MO 63304