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Extended Audio Sample Humble Inquiry: The Gentle Art of Asking Instead of Telling, by Edgar H. Schein Click for printable size audiobook cover
0 out of 50 out of 50 out of 50 out of 50 out of 5 0.00 (0 ratings) (rate this audio book) Author: Edgar H. Schein Narrator: Lloyd James, Sean Pratt Publisher: Gildan Audio Format: Unabridged Audiobook Delivery: Instant Download Audio Length: Release Date:
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The key to effective communication

Communication is essential in a healthy organization. But all too often when we interact with people—especially those who report to us—we simply tell them what we think they need to know. This shuts them down. To generate bold new ideas, to avoid disastrous mistakes, to develop agility and flexibility, we need to practice humble inquiry.

Ed Schein defines humble inquiry as “the fine art of drawing someone out, of asking questions to which you do not know the answer, of building a relationship based on curiosity and interest in the other person.” In this seminal work, Schein contrasts humble inquiry with other kinds of inquiry, shows the benefits humble inquiry provides in many different settings, and offers advice on overcoming the cultural, organizational, and psychological barriers that keep us from practicing it.

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Quotes & Awards

  • “An invaluable guide for a consultant trying to understand and untangle system and interpersonal knots. Written with a beguiling simplicity and clarity, it is laden with wisdom and practicality.”

    Irvin Yalom, MD, professor emeritus of psychiatry, Stanford University

  • “Schein helps us understand the importance of transcending hierarchy and authority to build authentic relationships predicated on trust and respect.”

    Gary S. Kaplan, MD, chairman and CEO, Virginia Mason Health System

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