The classic on the universal laws of business success, completely revised and updated for today's leaders Completely rewritten for today’s business world, What the CEO Wants You to Know, expanded and updated, written by bestselling author Ram Charan, describes the fundamentals behind every business, from street vendors in Mumbai, to Fortune 500 companies. Drawing on stories from Uber, Amazon, Apple, Toyota, Netflix, Lyft, The Limited, Walmart, GE and Starbucks, Charan, in the most accessible language imaginable, explains the ins and outs of how companies work, from gross revenue and operating costs, to inventory and cash flow, from turnover, profits and margins, to return on capital and accounts payable and receivable, from product quality to sales. A classic in the business literature, with hundreds of thousands of copies in print, this short and engaging book is like a miniature MBA course between covers. For everyone who wants to master and understand the levers that drive a successful business, What the CEO Wants You to Know is the perfect answer.
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Ram Charan is a distinguished business advisor, business strategy expert, and speaker. For over thirty-five years, he has worked with top executives at some of the world’s most successful companies, including GE, Verizon, Dupont, and Bank of America. He is the coauthor of What the CEO Wants You to Know and Confronting Reality, among others. His articles have appeared in publications such as Financial Times, Harvard Business Review, Director’s Monthly, and Strategy and Business. Charan has served on the Blue Ribbon Commission and was elected a distinguished fellow of the National Academy of Human Resources. Currently on the board of Austin Industries and Tyco Electronics, he resides in Dallas, Texas.
David Harvard Lawrence XVII is an American television and film actor, voice talent, network radio host, internet entrepreneur, podcaster, demo producer, teacher, and author. He is best known for his role as the Puppetmaster on NBC’s sci-fi series Heroes. He was also the host of the David Lawrence Show and weekend Online Tonight, both nationally syndicated radio talk shows that revolved around pop culture and high-tech lifestyle. The “XVII” in his name was a way for Lawrence to distinguish himself from previous David Lawrences already registered with the Screen Actors Guild. At the time, he was the seventeenth David Lawrence listed on IMDB and appended the number to his name upon his own registry.