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Download Know-How: The 8 Skills That Separate People Who Perform from Those Who Don't Audiobook

Extended Audio Sample Know-How: The 8 Skills That Separate People Who Perform from Those Who Dont Audiobook, by Ram Charan Click for printable size audiobook cover
3 out of 53 out of 53 out of 53 out of 53 out of 5 3.00 (163 ratings) (rate this audio book) Author: Ram Charan Narrator: Arthur Morey Publisher: Penguin Random House Format: Unabridged Audiobook Delivery: Instant Download Audio Length: Release Date: January 2007 ISBN: 9780739341230
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The new grand theory of leadership by Ram Charan . . . The breakthrough book that links know-how—the skills of people who know what they are doing— with the personal and psychological traits of the successful leader.

How often have you heard someone with a commanding presence deliver a bold vision that turned out to be nothing more than rhetoric and hot air? All too often we mistake the appearance of leadership for the real deal. Without a doubt, intelligence, vision, and the ability to communicate are important. But something big is missing: the know-how of running a business—the capacity to take it in the right direction, do the right things, make the right decisions, deliver results, and leave the people and the business better off than they were before.

For well over four decades, Ram Charan has been learning in the most visceral way the underlying reasons why leaders succeed and fail. As one of the most influential advisers to top management teams of leading companies around the world, he has had a front-row seat to observe the cause and effect of leadership practices and behaviors.

Ram Charan’s insight into the real content of leadership provides you with the eight fundamental skills needed for success in the twenty-first century:

• Positioning (and, when necessary, repositioning) your business by zeroing in on the central idea that meets customer needs and makes money
• Connecting the dots by pinpointing patterns of external change ahead of others
• Shaping the way people work together by leading the social system of your business
• Judging people by getting to the truth of a person
• Molding high-energy, high-powered, high-ego people into a working team of leaders in which they equal more than the sum of their parts
• Knowing the destination where you want to take your business by developing goals that balance what the business can become with what it can realistically achieve
• Setting laser-sharp priorities that become the road map for meeting your goals
• Dealing creatively and positively with societal pressures that go beyond the economic value creation activities of your business

Know-How is the missing link of leadership. By showing how the eight know-hows link to, interact with, and reinforce personal and psychological traits, Ram Charan provides a holistic and innovative portrait of successful leaders of the twenty-first century.


From the Hardcover edition. Download and start listening now!

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Quotes & Awards

  • Ram has an unparalleled track record of providing executives with compelling yet practical advice on how to succeed in tumultuous business environments. Know-How continues the tradition, defining in detail the performance factors that can give executives a competitive edge no matter how markets evolve. Ivan G. Seidenberg, chairman and CEO of Verizon
  • Know-How puts to rest a lot of myths and false assumptions about the job of a leader. In a commonsense, practical way, it provides eight how-tos that are the foundation of leadership. Know-How is a breakthrough book for leaders and those who aspire to a leadership job. James M. Kilts, Centerview Partners, former chairman and CEO of Gillette
  • Know-How brings the complex subject of business leadership down to earth with practial advice on what you really need to know to run a business. Michael J. Critelli, chairman and CEO, Pitney Bowes
  • What Peter Drucker's The Practice of Management and The Effective Executive were to the 20th century industrial age, Ram Charan's Know-How is to the 21st century global digital knowledge worker age. Brilliant, immensely practical and comprehensive- with almos self evident prophetic wisdom. But, as we all know, what is common sense is seldom common practice. Stephen R. Covey, author of The 7 Habits of Highly Effective People and The 8th Habit
  • Know-How is the distilled wisdom of one of our era's most insightful business minds. How do you achieve great business performance? Ram Charan knows how. Geoffrey Colvin, editor-at-large, Fortune magazine
  • Uniquely Charan. Pactical, insightful, application-oriented and full of wisdom. Read it and then refer to i frequently to enrigh your career. A real treasure. Larry Bossidy, retired chairman and CEO of Honeywell International and co-author of Execution and Confronting Reality
  • Ram Charan cuts through the fog and 'mystique of the leader' with bold, fresh insights into the real substance of business leadership. What is truly pathbreaking is Know-How's integration of the eight skills for running a business with the personal and psychological traits of the successful leader. It is the must-have book if you want to differentiate yourself from the pack. Bill Conaty, senior vice president, human resources, General Electric
  • Ram Charan has hit the nail on-the-head by constructively linking personal attributes and business success. His is an important message at an important time for business leaders. James McNerney, Jr., chairman, president and CEO, The Boeing Company
  • If you believe (as I do) that 'leaders are made,' or more precisely, choose to lead and to develop their skills as leaders, then you will find Ram Charan's very practical book on the eight 'know-hows' that are the foundation for leadership performance and success a very worthwhile read. A.G. Lafley, chairman and CEO, Proctor & Gamble
  • This is the leadership book for the new generatin. It's not about climbing to the top of the heap. It's about substance- becoming the kind of leader who makes the right decisions time and time again. If you want to make your business, yourself, and your world better, use this book as your guide. Ron Meyer, president and COO, Universal Studios

Listener Opinions

  • 5 out of 55 out of 55 out of 55 out of 55 out of 5 Sanjay Nigam | 10/20/2013

    " A great read for all aspiring to lead themselves to successs in modern business envionment !!! "

  • 4 out of 54 out of 54 out of 54 out of 54 out of 5 Collin | 9/27/2013

    " How to survive and grow in difficult times "

  • 5 out of 55 out of 55 out of 55 out of 55 out of 5 Lori Grant | 9/25/2013

    " A must-read book on leadership for knowledge workers, managers, directors, C-levels, and entrepreneurs. "

  • 1 out of 51 out of 51 out of 51 out of 51 out of 5 Aghyan Alzuabi | 9/2/2013

    " He could have summarized the 8 skills in 1 page , instead he wastes a whole book on it. Boring read , uninteresting point of view , don't waste time reading it. "

  • 4 out of 54 out of 54 out of 54 out of 54 out of 5 Mike Violano | 8/14/2013

    " Sage advice from one of the great thought leaders in management and leadership. Practical and insightful with illuminating anecdotes. A good companion read for Charan's "Profitable Growth is Everyone's Business". "

  • 5 out of 55 out of 55 out of 55 out of 55 out of 5 Shibu K | 6/6/2013

    " Impressive book. Thought provoking. Must read at all levels "

  • 2 out of 52 out of 52 out of 52 out of 52 out of 5 Molli | 4/11/2013

    " Overall, probably a great book for people who are already executives, or have a good deal of management experience. While concepts did make a lot of sense, they still seemed over my head insofar as any practical applications were concerned. "

  • 4 out of 54 out of 54 out of 54 out of 54 out of 5 Irwanto Rasad | 4/2/2013

    " If you are a CEO or about to become a CEO, this book is a must. "

  • 5 out of 55 out of 55 out of 55 out of 55 out of 5 David | 2/26/2013

    " Ram really brings to light the characteristics of a CEO. If you are interested in being a CEO, are a CEO or what to know what makes a strong CEO , take the time to comprehend what Ram is telling you in this book. "

  • 3 out of 53 out of 53 out of 53 out of 53 out of 5 Graha Bayu | 11/21/2012

    " i learned more deep how to view my self and how lucky i'm, as a person who want to upgrade every single locus of his brain.thankfull. "

  • 2 out of 52 out of 52 out of 52 out of 52 out of 5 Chris Mcmanaman | 11/14/2012

    " ANother author that has run out things to say.... "

  • 5 out of 55 out of 55 out of 55 out of 55 out of 5 Mahuang59 | 7/27/2012

    " This book provides the essential framework for leadership success. Leaders are not born but rather they are developed. "

  • 4 out of 54 out of 54 out of 54 out of 54 out of 5 Mark Fallon | 4/4/2012

    " While this book seems targeted towards those who want to climb the corporate ladder, there are great points for any leader. The chapters on building and leading teams are spot on. "

  • 4 out of 54 out of 54 out of 54 out of 54 out of 5 Paul | 2/20/2012

    " A good business book. "

  • 4 out of 54 out of 54 out of 54 out of 54 out of 5 Ron Mcintyre | 9/15/2011

    " Practical book that deals with the integration of skills for running a business. "

  • 3 out of 53 out of 53 out of 53 out of 53 out of 5 Kirsten | 5/30/2011

    " Well respected consultant but this book is really targeted at C-level execs. Certainly not applicable to my reality! "

  • 4 out of 54 out of 54 out of 54 out of 54 out of 5 Mary | 1/10/2011

    " Highly motivational reading. It's funny how situations arise and the things you begin to notice once you are aware of them. "

  • 3 out of 53 out of 53 out of 53 out of 53 out of 5 Rebecca | 12/11/2010

    " This is an okay book. A little too high level for me. I think this is better geared towards a a C-level associate. "

  • 4 out of 54 out of 54 out of 54 out of 54 out of 5 Mark | 10/3/2010

    " While this book seems targeted towards those who want to climb the corporate ladder, there are great points for any leader. The chapters on building and leading teams are spot on. "

  • 3 out of 53 out of 53 out of 53 out of 53 out of 5 Graha | 11/19/2009

    " i learned more deep how to view my self and how lucky i'm, as a person who want to upgrade every single locus of his brain.thankfull. "

  • 4 out of 54 out of 54 out of 54 out of 54 out of 5 Mary | 2/12/2009

    " Highly motivational reading. It's funny how situations arise and the things you begin to notice once you are aware of them. "

  • 4 out of 54 out of 54 out of 54 out of 54 out of 5 Collin | 1/16/2009

    " How to survive and grow in difficult times
    "

  • 4 out of 54 out of 54 out of 54 out of 54 out of 5 Roland | 1/2/2009

    " A book I have to read again. When I know more about the business.
    It holds some interesting ideas, and the know hows are sensible, but I can't really use them right now. On the other hand, I know what to keep in mind until I need them. "

  • 5 out of 55 out of 55 out of 55 out of 55 out of 5 Mahuang59 | 12/6/2008

    " This book provides the essential framework for leadership success. Leaders are not born but rather they are developed. "

  • 4 out of 54 out of 54 out of 54 out of 54 out of 5 Irwanto | 10/5/2008

    " If you are a CEO or about to become a CEO, this book is a must. "

  • 1 out of 51 out of 51 out of 51 out of 51 out of 5 Aghyan | 6/29/2008

    " He could have summarized the 8 skills in 1 page , instead he wastes a whole book on it. Boring read , uninteresting point of view , don't waste time reading it. "

  • 5 out of 55 out of 55 out of 55 out of 55 out of 5 Sanjay | 4/9/2008

    " A great read for all aspiring to lead themselves to successs in modern business envionment !!! "

  • 3 out of 53 out of 53 out of 53 out of 53 out of 5 Rebecca | 7/11/2007

    " This is an okay book. A little too high level for me. I think this is better geared towards a a C-level associate. "

  • 3 out of 53 out of 53 out of 53 out of 53 out of 5 Kirsten | 4/26/2007

    " Well respected consultant but this book is really targeted at C-level execs. Certainly not applicable to my reality! "

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About the Author
Author Ram Charan

Ram Charan is a distinguished business advisor, business strategy expert, and speaker. For over thirty-five years, he has worked with top executives at some of the world’s most successful companies, including GE, Verizon, Dupont, and Bank of America. He is the coauthor of What the CEO Wants You to Know and Confronting Reality, among others. His articles have appeared in publications such as Financial Times, Harvard Business Review, Director’s Monthly, and Strategy and Business. Charan has served on the Blue Ribbon Commission and was elected a distinguished fellow of the National Academy of Human Resources. Currently on the board of Austin Industries and Tyco Electronics, he resides in Dallas, Texas.

About the Narrator

Arthur Morey has won three AudioFile Magazine “Best Of” Awards: in 2011 for Biography and History, in for History and Historical Fiction, and in 2009 for Nonfiction and Culture. His work has also garnered twenty AudioFile Earphones Awards, and he has been nominated for an Audie Award. He graduated from Harvard and did graduate work at the University of Chicago. He has won awards for his fiction and drama, worked as an editor with several book publishers, and taught literature and writing at Northwestern University. As a narrator, he has received nineteen AudioFile Earphones Awards and been a finalist for the prestigious Audie Award.