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Download How Did That Happen?: Holding People Accountable for Results the Positive, Principled Way Audiobook

Extended Audio Sample How Did That Happen?: Holding People Accountable for Results the Positive, Principled Way, by Roger Connors, Tom Smith Click for printable size audiobook cover
3 out of 53 out of 53 out of 53 out of 53 out of 5 3.00 (51 ratings) (rate this audio book) Author: Roger Connors, Tom Smith Narrator: Lloyd James Publisher: Tantor Format: Unabridged Audiobook Delivery: Instant Download Audio Length: Release Date:
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Roger Connors and Tom Smith literally wrote the book on accountability. Their bestseller The Oz Principle has sold more than 500,000 copies in several editions since 1994. 

As they’ve worked with thousands of clients over two decades through their firm, Partners in Leadership, the authors have developed new strategies for holding people accountable while building morale. They offer powerful steps to establish a positive “Accountability Connection,” rather than waiting to place blame after problems arise and people fail to deliver. 

Drawing on case studies, many from client companies, the authors show how to establish clear expectations and manage the unmet expectations that inevitably occur. And they offer a positive, principled way that engages hearts and minds. 

This book can help people at every level—from senior executives to front-line workers—enjoy greater productivity, profitability, and job satisfaction.

Download and start listening now!

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Quotes & Awards

  • “James approaches this book on holding people accountable with an easy, conversational tone.”

    AudioFile

  • “Definitely the ‘go-to’ book for teaching organizational accountability that works—without the backlash.”

    Stephen R. Covey, author of The 7 Habits of Highly Effective People

Listener Opinions

  • 5 out of 55 out of 55 out of 55 out of 55 out of 5 by Lori Grant | 4/4/2010

    " A should-read book on human resources for knowledge workers and entrepreneurs. "

  • 4 out of 54 out of 54 out of 54 out of 54 out of 5 by Shana Berry buchanan | 8/24/2009

    " Details the reason behind telling your employees the 'why' behind your organization or project in order for them to take accountability and ownership ns open communication. "

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