It's happened to the best of us. You have a job opening to fill. You interview a range of qualified candidates and hire the best of the bunch—or so you think. You soon realize that the person who seemed like a perfect fit during the interview doesn't have what it takes to do the job. In Who, Geoff Smart and Randy Street, of the management consulting firm ghSmart, combine their experiences training thousands of managers and executives with the most revealing and comprehensive research ever on the subject of how to hire successfully, as well as advice and stories from more than twenty billionaires and sixty CEOs. The result is a simple, four-step method for hiring with confidence, designed for everyone from the CEO on down. Who shows you how to avoid the most common pitfalls of hiring, how to identify "A Players"—people who can perform their job better than 90 percent of the candidates in their field—and how to make sure the best candidate will be excited to join your organization. Hiring is every bit as important an element of successful business as other key principles, such as leadership and strategy. Who should be required listening for anyone in a management position.
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"Finished reading it in two days. Very well written and easy to get through, only about 190 pages long. Hard to put down because the information is presented in such an informative way. If you ever need to surround yourself with talented people, you need to read this book. "
— Dan (4 out of 5 stars)
“Smart and Street clearly know their field.”
— Wall Street Journal“A compelling read…the research is solid and expansive…It’s a book laced with humor.”
— Booklist“70 percent of the game is finding the right people, putting them in the right position, listening to them, and alleviating what gets in their way. Who is a practical guide to making sure you get the right people to start with! Excellent advice and guide.”
— Robert Gillette, president and CEO, Honeywell Aerospace“Who is the only book you need to read if you are serious about making smart hiring and promotion decisions. It is the most actionable book on middle- and upper-management hiring that I’ve read after twenty years in HR.”
— Ed Evans, executive vice president and chief personnel officer, Allied Waste IndustriesSmart and Street clearly know their field.
— The Wall Street Journal" Clear, straightforward method for hiring "A" players. Very practical. Very clear. Could be very effective. The sort of book the reader should feel obligated to put to use. "
— Erik, 4/9/2011" Recommended to me by a CEO known for building great teams of A-players. Will pilot this on my next hire and, if successful, roll out to the rest of my company.<br/> "
— Ian, 2/24/2011" An easy, fast read as far as business books go. If you're interested in management and hiring practices, I recommend this. "
— Marie, 12/8/2010" If you're going to hire someone, you MUST read this book first. "
— Eric, 2/6/2010" This book had a lot of good ideas. It was tailored more for executive level hiring but there were a lot of good points that are applicable to any level of hiring. "
— Trisha, 8/30/2009Geoff Smart is chairman and CEO of ghSMART & Company, a consulting firm that offers services in management assessment, leadership coaching, and executive learning. Smart has published articles in Fortune and frequently lectures around the country. He lives in Evergreen, Colorado, with his wife and four children.
Patrick Lawlor, an award-winning narrator, is also an accomplished stage actor, director, and combat choreographer. He has worked extensively off Broadway and has been an actor and stuntman in both film and television. He has been an Audie Award finalist multiple times and has garnered several AudioFile Earphones Awards, a Publishers Weekly Listen-Up Award, and many starred audio reviews from Library Journal and Kirkus Reviews.
Patrick Lawlor, an award-winning narrator, is also an accomplished stage actor, director, and combat choreographer. He has worked extensively off Broadway and has been an actor and stuntman in both film and television. He has been an Audie Award finalist multiple times and has garnered several AudioFile Earphones Awards, a Publishers Weekly Listen-Up Award, and many starred audio reviews from Library Journal and Kirkus Reviews.