Publisher Description
In this revealing business advice audiobook, the magic of the World Famous Pike Place Fish Market proves a dynamic example of what a group of people can create when they are aligned and living a powerful vision. Here for the first time, owner John Yokoyama explains in his own words just how he transformed his business into a workplace that is renowned worldwide.
WHEN FISH FLY offers Yokoyama's cohesive strategy for achieving world-famous results for owners, managers, and front-line workers alike. Once you understand the generative principles behind the World Famous Pike Place Fish Market, you too can develop a culture that leads to excellent employee morale and legendary customer service.
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About the Authors
John Yokoyama is the owner of the world-famous Pike Place Fish Market. John’s love of fish began as a child, fishing with his father on Puget Sound. He learned the retailing business by working at his dad’s produce stand in the Pike Place Farmer’s Market. At age twenty-five, he purchased the fish stand across from his dad’s produce stand. He lives in Seattle.
Joseph A. Michelli, PhD, is a speaker, author, and
organizational consultant who transmits his knowledge of exceptional business
practices in ways that develop joyful and productive workplaces. He is a Wall Street Journal, USA Today, Publishers Weekly, Nielson
Bookscan, and New York Times bestselling author. He received his master’s degree and doctorate
from the University of Southern California and is a professional member of the
National Speakers Association and the Authors Guild. Having journeyed with a
close family member through a six year battle with breast cancer, Dr. Michelli
is also committed to social causes associated with curing cancer.