Joseph A. Michelli Audio Books

Joseph A. Michelli Audio Books

Joseph A. Michelli, Ph.D., is the bestselling author of Prescription for Excellence and The Starbucks Experience. He is an internationally sought after speaker and organizational consultant who has been featured on The Glenn Beck Show and CNBC’s On the Money.

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The Zappos Experience: 5 Principles to Inspire, Engage, and WOW Audiobook, by Joseph A. Michelli 0 out of 50 out of 50 out of 50 out of 50 out of 5 The Zappos Experience: 5 Principles to Inspire, Engage, and WOW by Joseph A. Michelli August 2014
Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way Audiobook, by Joseph A. Michelli 0 out of 50 out of 50 out of 50 out of 50 out of 5 Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way by Joseph A. Michelli December 2015
The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company Audiobook, by Joseph A. Michelli 0 out of 50 out of 50 out of 50 out of 50 out of 5 The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company by Joseph A. Michelli January 2015
Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products, and Your People Audiobook, by Joseph A. Michelli 0 out of 50 out of 50 out of 50 out of 50 out of 5 Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products, and Your People by Joseph A. Michelli May 2014
When Fish Fly: Lessons for Creating a Vital and Energized Workplace from the World Famous Pike Place Fish Market Audiobook, by John Yokoyama, Joseph A. Michelli, Joseph A. Michelli 0 out of 50 out of 50 out of 50 out of 50 out of 5 When Fish Fly: Lessons for Creating a Vital and Energized Workplace from the World Famous Pike Place Fish Market by John Yokoyama, Joseph A. Michelli, Joseph A. Michelli August 2004
When Fish Fly: Lessons for Creating a Vital and Energized Workplace from the World Famous Pike Place Fish Market Audiobook, by John Yokoyama, Joseph A. Michelli, Joseph A. Michelli 3 out of 53 out of 53 out of 53 out of 53 out of 5 When Fish Fly: Lessons for Creating a Vital and Energized Workplace from the World Famous Pike Place Fish Market by John Yokoyama, Joseph A. Michelli, Joseph A. Michelli April 2004
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