Joseph A. Michelli Audio Books
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Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way, by Joseph A. Michelli 0 out of 50 out of 50 out of 50 out of 50 out of 5 Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way by Joseph A. Michelli December 2015
The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company, by Joseph A. Michelli 0 out of 50 out of 50 out of 50 out of 50 out of 5 The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company by Joseph A. Michelli January 2015
The Zappos Experience: 5 Principles to Inspire, Engage, and WOW, by Joseph A. Michelli 0 out of 50 out of 50 out of 50 out of 50 out of 5 The Zappos Experience: 5 Principles to Inspire, Engage, and WOW by Joseph A. Michelli August 2014
Leading the Starbucks Way: Five Principles for Connecting with Your Customers, Your Products, and Your People, by Joseph A. Michelli 0 out of 50 out of 50 out of 50 out of 50 out of 5 Leading the Starbucks Way: Five Principles for Connecting with Your Customers, Your Products, and Your People by Joseph A. Michelli May 2014
When Fish Fly: Lessons for Creating a Vital and Energized Workplace from the World Famous Pike Place Fish Market, by John Yokoyama, Joseph A. Michelli, Joseph A. Michelli 3 out of 53 out of 53 out of 53 out of 53 out of 5 When Fish Fly: Lessons for Creating a Vital and Energized Workplace from the World Famous Pike Place Fish Market by John Yokoyama, Joseph A. Michelli, Joseph A. Michelli April 2004

Latest Reviews

“ Royce and Hadrian are business partners. Their business? Crime. One a mercenary, the other a thief, they peddle their unique services to the wealthy aristocrats of the lands of Avryn. Or at least, ...” > read more

“ Narcotics officer Cal Moore was supposed to detail the lastest L.A. drug murder. Instead, he winds up in a motel room, his head busted open, with a suicide note stuffed in his back pocket. Long ago, ...” > read more

“ Something About You, the first book in the FBI-US Attorney Series is perfect listening for a day at the beach or a long automobile trip. Author Julie James establishes suspense early in the plot with ...” > read more

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