Annoyed with your workmates and flustered with your staff? Don’t
understand how they think, act, and communicate—especially the twentysomethings
who ask questions all the time and want confirmation that they’re doing great?
All these difficult people may be nothing more than diverse
demographics. Friction among Traditionalists, Boomers, Xers, and Millennials
has spiked, as four distinct generations are tossed side by side, cubicle by
cubicle—and nobody speaks the same language.
Work offers a refreshing way to root out the causes of workplace clashes and
bridge the generational gaps. Now updated to include the Millennial newcomers
to the workplace, the book serves as both a sweeping overview of generational
differences and a solutions-based managerial guide to molding each group into
loyal employees who work effectively with everyone, from tech-savvy, high-needs
young people to conformist, hardworking seniors.
original research and eye-opening insights, you’ll find explanations of what
makes each generation tick, key phrases and tactics for motivating each, best
practices from companies with generations-friendly cultures, in-depth
interviews highlighting problems and solutions, a field guide for mentoring
Millennials, and many more valuable tools for turning today’s multigenerational
workforce into an organizational asset. Download and start listening now!