Susan Scott reads her newly revised and updated New York Times and Wall Street Journal bestseller to achieving success one conversation at a time.
As the master teacher of positive change through powerful communication, Susan Scott wants you to succeed. To do that, you must transform everyday conversations in effective ways to get your message across. In this guide, Susan teaches you how to:
-Overcome barriers to meaningful communication
-Expand and enrich relationships with colleagues, friends, and family
-Increase clarity and improve understanding
-Handle strong emotions—on both sides of the table
-Connect with colleagues, customers, and family at a deep level
By mastering the Seven Principles of Fierce Conversations, you will begin to change your life—one conversation at a time.
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About the Author
Susan Scott’s firm, Fierce Conversations, Inc., is an internationally recognized leader in executive education focused on achieving results through skillful and courageous dialogue, providing Fierce Conversations, Fierce Leadership, and Fierce Coaching programs for CEOs and company leaders. For fourteen years, Scott ran think tanks for executives through TEC International, an organization dedicated to increasing the effectiveness and enhancing the lives of CEOs around the world. Previously Scott served as vice president of the Pace Network, a search firm in Seattle, and also as regional manager for Context Associated, a training organization headquartered in San Francisco. Raised in Tennessee, she now lives in Seattle.