Micah Solomon Audio Books

Micah Solomon has been named by the Financial Post as “a new guru of customer service excellence.” He is a top keynote speaker and consultant on customer service issues, the customer experience, and company culture. A successful entrepreneur, he coauthored the book, Exceptional Service, Exceptional Profit. His expertise has been featured in Fast Company, Inc. magazine, Bloomberg Businessweek, Forbes.com, NBC and ABC television programming, and elsewhere. He lives in Seattle.

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Extended Sample Ignore Your Customers (and They’ll Go Away)  by Micah Solomon
Extended Sample Exceptional Service, Exceptional Profit  by Leonardo Inghilleri
Extended Sample High-Tech, High-Touch Customer Service  by Micah Solomon
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