Flavio Martins Audio Books

Flavio Martins is the vice president of operations and customer support at DigiCert, Inc, an organization famous for customer service in the encryption industry. A customer service fanatic at heart, he pens the popular blog Win The Customer! In 2013, he was named in Huffington Post’s Top 100 Most Social Customer Service Pros on Twitter.

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Extended Sample Win the Customer by Flavio Martins
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