How we became so burdened by red tape and unnecessary paperwork, and why we must do better.
We've all had to fight our way through administrative sludge—filling out complicated online forms, mailing in paperwork, standing in line at the motor vehicle registry. This kind of red tape is a nuisance, but, as Cass Sunstein shows in Sludge, it can also also impair health, reduce growth, entrench poverty, and exacerbate inequality. Confronted by sludge, people just give up—and lose a promised outcome: a visa, a job, a permit, an educational opportunity, necessary medical help. In this lively and entertaining look at the terribleness of sludge, Sunstein explains what we can do to reduce it.
Because of sludge, Sunstein, explains, too many people don't receive benefits to which they are entitled. Sludge even prevents many people from exercising their constitutional rights—when, for example, barriers to voting in an election are too high. Sunstein takes listeners on a tour of the not-so-wonderful world of sludge, describes justifications for certain kinds of sludge, and proposes "Sludge Audits" as a way to measure the effects of sludge. On balance, Sunstein argues, sludge infringes on human dignity, making people feel that their time and even their lives don't matter. We must do better.
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Cass R. Sunstein has written many articles and books, including Simpler: The Future of Government and Wiser: Getting beyond Groupthink to Make Groups Smarter. He is the Robert Walmsley University Professor at Harvard Law School, where he is the founder and director of the program on behavioral Eeonomics and public policy. He is by far the most cited law professor in the United States. From 2009 to 2012 he served in the Obama administration as administrator of the White House Office of Information and Regulatory Affairs. He has testified before congressional committees, appeared on national television and radio shows, been involved in constitution-making and law-reform activities in a number of nations.