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Download Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results Audiobook

Extended Audio Sample Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results Audiobook, by Judith E. Glaser Click for printable size audiobook cover
0 out of 50 out of 50 out of 50 out of 50 out of 5 0.00 (0 ratings) (rate this audio book) Author: Judith E. Glaser Narrator: Karen Saltus Publisher: Gildan Audio Format: Unabridged Audiobook Delivery: Instant Download Audio Length: Release Date: February 2014 ISBN: 9781469090467
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The key to success in life and business is to become a master at conversational intelligence. It’s not about how smart you are, but how open you are to learn new and effective powerful conversational rituals that prime the brain for trust, partnership, and mutual success. Conversational intelligence translates the wealth of new insights coming out of neuroscience from across the globe, and brings the science down to earth so people can understand and apply it in their everyday lives. Author Judith Glaser presents a framework for knowing what kind of conversations trigger the lower, more primitive brain; and what activates higher-level intelligences such as trust, integrity, empathy, and good judgment. Conversational intelligence makes complex scientific material simple to understand and apply through a wealth of easy to use tools, examples, conversational rituals, and practices for all levels of an organization.

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Quotes & Awards

  • “Glaser’s idea of C-IQ provides an excellent guide to improving effectiveness both on the job and outside the office and should stimulate ‘thinking different’ among practitioners, faculty, and students of business. Highly recommended.”

    Library Journal (starred review)

  • “Before you can persuade others, you need to know how to listen and how to communicate. With the best of intentions, we can fall back into patterns and old habits that are less than ideal—it’s just the way we’re wired. Conversational Intelligence builds on the fundamental science of communication to help you achieve more attunement with others. If you’re not getting the results you want, maybe it’s time to give your ‘C-IQ’ a boost.”

    Daniel H. Pink, bestselling author of Drive and To Sell Is Human

  • “In Conversational Intelligence, Judith Glaser takes us on an insightful and in-depth discovery of how trust, the most basic human instinct, creates and fuels the foundation needed to transform cultures and companies. Trust, at its highest level, removes self and enables interactions and conversations to connect teams for higher performance and purpose.”

    Angela Ahrendts, CEO of Burberry

  • “Brilliant! Judith Glaser breaks new ground with Conversational Intelligence. Moving us closer to ‘Emotional Intelligence’ (EI) and ‘Learning Intelligence’ (LI) by leveraging the power of ‘Conversational Intelligence’ (CI), she gives us the profoundly practical tools to integrate emotion, learning, and connected conversations into one seamless, life-changing, and leadership-inspiring process. She is truly the ‘Guru of We’!”

    Kevin Cashman, bestselling author of The Pause Principle

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About the Author

Judith E. Glaser is the CEO of Benchmark Communications, Inc., and the Chairman of The Creating WE Institute, whose clients include American Airlines, American Express, Cisco, Coach, Exxon, and IBM. She has served as an adjunct professor at The Wharton School and a visiting guest speaker at Harvard College, University of Chicago, New York University, and various other institutions. In 2012 she was named one of Leadership Excellence’s Top 20 Thought Leaders of Leadership and Culture. 

About the Narrator

Karen Saltus has narrated television and radio commercials, audiobooks, textbooks, and multimedia film and voice applications. She began her career thirty years ago at a radio station in Maine and in 1994 became a full-time freelance voice-over artist.