Go ahead, be skeptical about big data. The author was-at first. When the term "big data" first came on the scene, bestselling author Tom Davenport (Competing on Analytics, Analytics at Work) thought it was just another example of technology hype. But his research in the years that followed changed his mind. Now, in clear, conversational language, Davenport explains what big data means-and why everyone in business needs to know about it. Big Data at Work covers all the bases: what big data means from a technical, consumer, and management perspective; what its opportunities and costs are; where it can have real business impact; and which aspects of this hot topic have been oversold. This book will help you understand: Why big data is important to you and your organization; What technology you need to manage it; How big data could change your job, your company, and your industry; How to hire, rent, or develop the kinds of people who make big data work; The key success factors in implementing any big data project; How big data is leading to a new approach to managing analytics. With dozens of company examples, including UPS, GE, Amazon, United Healthcare, Citigroup, and many others, this book will help you seize all opportunities-from improving decisions, products, and services to strengthening customer relationships. It will show you how to put big data to work in your own organization so that you too can harness the power of this ever-evolving new resource.
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Thomas H. Davenport, the author or coauthor of twenty-four books, is distinguished professor at Babson College, the Bodily Centennial Professor of Analytics at the UVA Darden School of Business, a fellow at the MIT Initiative on the Digital Economy, and senior advisor to Deloitte. Ian Barkin is a co-founder of 2B Ventures, an investment and advisory firm, and a serial entrepreneur in RPA and AI. He has an extensive background in BPO and digital operations. He co-authored the book Intelligent Automation and has multiple LinkedIn learning courses on technology and business. Chase Davenport is focused on the intersection of artificial intelligence and climate change. After many years as an AI researcher at Accenture, he founded the Ocean Beach Institute to bring intelligent technology to coastal climate issues.
Joe Barrett, an actor and Audie Award and Earphones Award–winning narrator, has appeared both on and off Broadway as well as in hundreds of radio and television commercials.