Have you sent an email message you regretted? If so, it probably fell into one of the Seven Deadly Sins of Emailing. Learn the art of sending (and not sending) emails, letters, and faxes in only seventy-five minutes of conversation and instruction.
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Deaver Brown is an author and entrepreneur. He is a graduate of Harvard Business School, and his books include Crucial Conversations, Presidential Wisdom, George Washington: Farewell Address, and numerous others.
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