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Download Hug Your People: The Proven Way to Hire, Inspire, and Recognize Your Employees and Achieve Remarkable Results Audiobook

Extended Audio Sample Hug Your People: The Proven Way to Hire, Inspire, and Recognize Your Employees and Achieve Remarkable Results, by Jack Mitchell Click for printable size audiobook cover
3 out of 53 out of 53 out of 53 out of 53 out of 5 3.00 (48 ratings) (rate this audio book) Author: Jack Mitchell Narrator: James Boles Publisher: Tantor Format: Unabridged Audiobook Delivery: Instant Download Audio Length: Release Date:
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In Hug Your Customers, Jack Mitchell showed business readers how to keep their customers happy—and their profits booming. In Hug Your People, he elaborates on his big secret: hiring, motivating, and keeping your biggest asset—great employees!

“Giving great personalized customer service has always been the foremost goal in my family, but one thing we never lose sight of is that you can’t possibly deliver great service if you don’t treat your own associates right.” So says Jack Mitchell, CEO of his family’s astoundingly successful chain of clothing stores. In Hug Your People, he shares his secrets for creating happy employees, secrets as simple as they are revolutionary.

Hug Your People is filled with real stories about real people. Jack offers his principles on “hugging” your associates—whether they are the sales team, the cleaning staff, the delivery people, the backroom financial wizards, the marketing and advertising departments, or outsourced staff. Hug Your People is just what today’s employees and managers need.

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Listener Opinions

  • 3 out of 53 out of 53 out of 53 out of 53 out of 5 by Vicki | 4/15/2013

    " This book contains LOTS of ideas about how to create a positive work environment. If only more employers used some of these techniques.... hint, hint....... "

  • 4 out of 54 out of 54 out of 54 out of 54 out of 5 by Angela | 3/29/2013

    " Includes how to screen during the hiring process for people who are enthusiastic, loyal, and team oriented, and who fit well with your other employees. "

  • 5 out of 55 out of 55 out of 55 out of 55 out of 5 by Chrystal Flanders | 8/30/2012

    " All of Jack Mitchell's books are for anyone who has employees who need motivation. This book inspires people to act. "

  • 4 out of 54 out of 54 out of 54 out of 54 out of 5 by Tina Balboni | 12/21/2010

    " Very much enjoyed the sequel to Hug Your Customers. I would read anything Jack Mitchell wrote and his books are truly a must for anyone serious about improving their business, their team, or themselves. I put his principles to work every single day, at work and in my private life. "

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About the Author

Jack Mitchell is the CEO of Mitchells, Richards, and Marshs, three of the most successful clothing stores in the business, and the author of the bestseller Hug Your Customers: The Proven Way to Personalize Sales and Achieve Astounding Results. He graduated from Wesleyan University in 1961 and earned a master’s degree in Chinese history from the University of California, Berkeley. He and his wife, Linda, live in Wilton, Connecticut, where they raised four sons.