From the bestselling author of How to Talk to Anyone comes a book dedicated to helping business professionals at any level communicate for success on the job
You face tough communication challenges every day at work, both in person and online―a toxic boss, backstabbing coworkers, office politics, and much more. Here are immediate, effective, eye-opening actions you can take to resolve those infuriating problems. You will find stories and examples drawn from corporate communications consultant Leil Lowndes’s more than 20 years of training business professionals, from entry-level new hires to CEOs. To succeed today, you must exhibit these crucial qualities, the 5 Cs:
CONFIDENCE
10 ways to show your boss and colleagues you are 100 percent self-assured and can achieve whatever you want―and reinforce this image throughout your entire working relationship
CARING
14 strategies to demonstrate you care about your colleagues and the company because “people don’t care how much you know until they know how much you care”
CLARITY
12 techniques to get your ideas across clearly―and ensure you understand everybody you work with
CREDIBILITY
14 methods to win the trust and respect of everyone at your company―and impress people who find you on the web
COEXISTENCE (WITH CRUEL BOSSES & CRAZY COLLEAGUES)
21 tactics to confront the number one workplace nightmare and come out shining
Plus one final astonishing technique to guarantee success and happiness in your professional life. After you’ve mastered the unique “bag of little tricks” in this book, you will know How to Talk to Anyone at Work!
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Leil Lowndes is one of today’s most sought-after communication speakers and consultants through her company Applause, Inc., and is author of the international bestsellers How to Make Anyone Fall in Love with You and How to Talk to Anyone.
Joyce Bean is an accomplished audiobook narrator and director. In addition to having won several AudioFile Earphones Awards, she has been nominated multiple times for the prestigious Audie Award. Equally adept at narrating fiction and nonfiction, and she also narrates audiobooks under the name Jane Brown.