This new edition of the bestselling employee development classic includes advice on engagement and retention in today's more flexible employment environment, a new chapter on remote and hybrid work, and a deeper discussion of career development in your organization.
Study after study confirms that career development is the single most powerful tool managers have for driving retention, engagement, productivity, and results. But most managers feel they just don't have time for it. This book offers a better way: frequent, short conversations with employees about themselves, their goals, and the business that can be integrated seamlessly into the normal course of business.
Beverly Kaye and Julie Winkle Giulioni identify three broad types of conversations that will increase employees' awareness of their strengths, weaknesses, and interests; and point out where their organization and their industry are headed. The authors provide new resources, including a discussion guide, to help employees and managers pull all of that together to create forward momentum.
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Beverly Kaye’s groundbreaking programs have been implemented by such leading corporations as American Express, AT&T, Compaq, and Xerox. The scores of products she has designed are produced by her Scranton-based organization, Career Systems International.
Julie Winkle Giulioni has spent more than twenty years improving performance through learning and is well-known and well-regarded for her creative, one-of-a-kind solutions. She is cofounder and principal of DesignArounds, as well as an author and respected speaker on a variety of performance improvement, leadership, sales, and customer service topics. When Julie is not working with clients, she’s an active community member and PTA/soccer mom. A southern California native, she currently lives with her husband and two children in South Pasadena.