NEW EDITION, REVISED AND UPDATED Since employees who walk out the door cost their companies up to 200 percent of their annual salaries to replace, retention is one of the most important issues facing businesses today. And with so many surveys reporting that employees are unhappy and not working up to their full potential, engagement is a second serious and costly issue. The latest edition of this Wall Street Journal bestseller offers twenty-six simple strategies-from A to Z-that managers can use to address their employees' real concerns and keep them engaged. The fifth edition has been revised and updated throughout and includes many more international examples, reflecting the fact that Love 'Em or Lose 'Em is available in twenty-two languages, from Albanian and Arabic to Thai and Turkish. Its message is truly one that spans continents and cultures.
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Beverly Kaye’s groundbreaking programs have been implemented by such leading corporations as American Express, AT&T, Compaq, and Xerox. The scores of products she has designed are produced by her Scranton-based organization, Career Systems International.
Sharon Jordan-Evans is president of the Jordan Evans Group and is a pioneer in the field of employee retention and engagement. She serves as a prominent speaker for numerous conferences and works with Fortune 500 companies such as American Express, Boeing, and Disney. She is also an executive coach, working with the people companies can least afford to lose.
Andrea Gallo is an audiobook narrator whose works include Ungifted by Gordan Korman, The Nosy Neighbor by Fern Michaels, Kings of the Earth by John Clinch, and In Search of Eden by Linda Nichols, among many others.