Habit 5: Seek First to Understand, Then to Be Understood is about developing the skill of empathic listening. Dr. Stephen R. Covey teaches listeners the value of interacting "with understanding" to influence coworkers, bosses, your spouses, children, and neighbors. He shows how the real key to influence is "actual conduct based on true understanding of another point of view.
"We have such a tendency to rush in, to fix things up with good advice. But we often fail to take the time to diagnose, to really, deeply understand the problem first."
In this in-depth exploration of Habit 5, listeners will hear Dr. Covey teach how to identify the four autobiographical responses most people have when they listen. Since communication skills "will not be effective unless they come from a sincere desire to understand," Habit 5 is where listeners learn how to transcend the limits of human perception so that they can deeply communicate and cooperatively deal with the issues and come up with win-win solutions. After teaching how to better listen and understand, Dr. Covey then teaches how to use those skills so that others will understand you with greater accuracy and greater integrity.
"You will never be able to truly step inside another person, to see the world as he sees it, until you develop the pure desire, the strength of personal character, and the positive Emotional Bank Account, as well as the empathetic listening skills to do it."
This is not pop psychology or simply a trendy catch phrase. Dr. Covey helps the listener examine the character attributes that lead to behaviors. By living with honesty, integrity, kindness, and other time-tested principles, listeners find the real keys to changing unwanted behaviors.
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"One of the best books that focuses on effective habits. We can all learn and improve. Makes one understand the different aspects of personal and group effectiveness. Should be considered for reading list for most. Recommend it. "
— Paul (5 out of 5 stars)
" Cautions! Book makes you never feel the same! "
— Bogdan, 5/19/2011" Nice book, everybody should read it. "
— Kooler, 5/13/2011" very interesting, very thought provoking. encouraged me to really examine certain aspects of my life, certain behaviors and evaluate them. a worthwhile read. "
— Bobby, 5/1/2011" If you never listened to the lessons your Granma taught you, reading this book won't convince you to start now. However if you need a reminder lesson on how to be a good person, this book might be for you. "
— Adam, 4/30/2011" I love, love, love, this book. It is phenomenal in helping us be effective. It is great for prioritizing and understanding others. "
— Nick, 4/29/2011" The most transformational, revolutionary book, ever written-GET A COPY!!! "
— Marcus, 4/28/2011" Great Read...... It really can change your life, work life change dramatically... i mean i had to look into they way i see people and they respond to me differently. A Must read for anyone at any age. "
— Bernadette, 4/27/2011Dr. Stephen R. Covey (1932-2012) was a world-renowned authority on leadership and family relations. He held a bachelor of science from the University of Utah, an MBA from Harvard, and a PhD from Brigham Young University. Dr. Covey served as Vice Chairman of FranklinCovey Co., and was an in-demand speaker, teacher, and organizational consultant.