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Customer Love: Great Stories About Great Service Audiobook
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If your organization's goal is to create a lasting service culture...you're going to love Customer Love! Mac Anderson has compiled a fantastic book filled with unforgettable true stories about individuals and companies who have "wowed" their customers and turned them into raving fans! In Customer Love. great stories about great service" you will explore 24 unforgettable stories about phenomenal customer service. Each chapter will ignite your thoughts and inspire new ideas that you can use to take your customer service to the next level. Share this book with your employees and watch the creative ideas flow. Utilize the ideas behind these creative narratives to grow your business - and remember "if you do something good for one customer, they'll tell 100 other people." Buy this book and get the creative juices flowing; and hopefully, inspire you and your team to start your own collection of customer love stories.
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About Mac Anderson
Mac Anderson is the founder of Simple Truths and Successories, the leader in creating products for employee motivation and recognition. He was also the founder and CEO of McCord Travel, the largest travel company in the Midwest, and part owner/VP of sales and marketing for Orval Kent Food Company, the country’s largest manufacturer of prepared salads.
About Derek Shetterly
Derek Shetterly is a graduate of Southern Illinois University at Carbondale with a BA in radio/television and a double-minor in theatre and Spanish. He spent twenty-three years in radio as an on-air talent and production director, and it was the creative process in writing, performance, and production and his love for acting that evolved into a passion for voice-over work. He now works as a freelance, full-time voice talent out of his home studio in Oregon. When he’s not in the voice booth, you might find him traveling, fly fishing, mountain biking, or cross-country skiing (depending on the weather).