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Download 212° Service: The 10 Rules for Creating a Service Culture Audiobook

Extended Audio Sample 212° Service: The 10 Rules for Creating a Service Culture Audiobook, by Mac Anderson Click for printable size audiobook cover
0 out of 50 out of 50 out of 50 out of 50 out of 5 0.00 (0 ratings) (rate this audio book) Author: Mac Anderson Narrator: Derek Shetterly Publisher: Gildan Audio Format: Unabridged Audiobook Delivery: Instant Download Audio Length: Release Date: July 2013 ISBN: 9781469088471
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Water boils at two hundred degrees Fahrenheit. And with boiling water comes steam. And steam can power a locomotive.

This simple analogy reflects the ultimate definition of excellence. One extra degree of effort, in business and life, can separate the good from the great. The stories in 212° Service reflect real-life examples of companies that have taken their customer service to the next degree.

There are many books written about service; however, our goal in this audiobook is to keep it simple. 212° Service presents ten easy but engaging rules of service that can be listened to by every member of your team in less than thirty minutes.

By way of real life examples demonstrating exceptional customer service, 212° Service is certain to inspire your team with ideas that apply specifically to your industry.

Download and start listening now!

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About the Author

Mac Anderson is the founder of Simple Truths and Successories, the leader in creating products for employee motivation and recognition. He was also the founder and CEO of McCord Travel, the largest travel company in the Midwest, and part owner/VP of sales and marketing for Orval Kent Food Company, the country’s largest manufacturer of prepared salads.

About the Narrator

Derek Shetterly has worked extensively as an on-air radio talent, voice-over actor, and audiobook narrator. A graduate of Southern Illinois University at Carbondale with a BA in radio and television, he lives in Oregon.