Water boils at two hundred degrees Fahrenheit. And with boiling water comes steam.
And steam can power a locomotive.
This simple analogy reflects the ultimate definition of
excellence. One extra degree of effort, in business and life, can separate the
good from the great. The stories in 212°
Service reflect real-life examples of companies that have taken their customer
service to the next degree.
There are many books written about service; however, our
goal in this audiobook is to keep it simple. 212° Service presents ten easy but engaging rules of service that
can be listened to by every member of your team in less than thirty minutes.
By way of real life examples demonstrating exceptional
customer service, 212° Service is certain to inspire your team with ideas that
apply specifically to your industry.
Download and start listening now!