Not every client is a good client!
In that first flush of life as business owners, we often say "yes" to anyone who wants to hire us. We think the most important thing is establishing a client base. As long as we're getting hired, that's a good thing, and it's all that matters.
But after a while we learn an important truth: Not every client is a good client. In fact, some of them are truly toxic -- they contaminate our business environment and breed negativity about the work, they infect employees by lowering their morale, they exhaust and debilitate our energy reserves, and they drain our coffers.
To succeed in business you must learn how to know and avoid the Toxic Client. With useful stories everyone can relate to this audiobook will show you how to handle the problem customers.
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Garrett Sutton is an attorney, bestselling author, and one of
Robert Kiyosaki’s Rich Dad Advisors. A clear and engaging writer, he
demystifies legal topics and presents them in a very understandable and
accessible manner. He has over thirty years of experience in assisting
individuals and businesses to limit their liability, protect their assets,
implement advantageous corporate structures and advance their financial goals. He
has appeared in the Wall Street Journal,
New York Times, and other
publications. Garrett enjoys speaking on asset protection strategies and is a
frequent lecturer for business groups and the Rich Dad Advisors educational
series. He serves on the boards of the American Baseball Foundation, located in
Birmingham, Alabama, and the Reno-Nevada based Sierra Kids Foundation.