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Download The Man Who Lied to His Laptop: What Machines Teach Us About Human Relationships Audiobook

Extended Audio Sample The Man Who Lied to His Laptop: What Machines Teach Us About Human Relationships, by Clifford Nass Click for printable size audiobook cover
0 out of 50 out of 50 out of 50 out of 50 out of 5 0.00 (0 ratings) (rate this audio book) Author: Clifford Nass, Corina Yen Narrator: Lloyd James Publisher: Gildan Audio Format: Unabridged Audiobook Delivery: Instant Download Audio Length: Release Date: September 2010 ISBN: 9781596596665
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Lying to a laptop so we don’t hurt its feelings, yelling at a GPS in frustration, feeling flattered by random praise from a computer—people act strangely around artificial intelligence.

Stranger still is that how we act around computers is so similar to how we act toward other people, and that we can learn a lot about human interaction from how we respond to computers.

Pioneering researcher Clifford Nass has done numerous experiments centered around human-computer interaction that not only expose the similarities between how we act toward technology and how we act toward people but that illuminate the surprising nature of person-to-person interactions.

Nass has been able to show that, from flattery to empathy to loyalty, many aspects of human behavior and emotion are the same whether we’re dealing with computers or people. Based on his findings, Nass has developed rules for successful relationships in any area of life. For instance:

  • Don’t smile to soften criticism—match your delivery to your content for best results;
  • Crack jokes—innocent humor makes people happier with their work without harming their efficiency (and the joke doesn’t even have to be funny!);
  • Empathize—acting happy around a sad person (or vice versa) makes that person perform demonstrably worse at task.

The way we treat computers has deep ramifications for everything from praise and criticism to credibility and team-building. Nass is pushing into the next frontier of behavioral science.

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Quotes & Awards

  • “If Dale Carnegie had been a Google engineer, this is how he would have written How to Win Friends and Influence People. Cliff Nass shows us how much we can learn about people by understanding how people interact with computers.”

    Chip Heath, coauthor of Switch and Made to Stick

  • “With the help of real experiments, rather than anecdotes or impressions, Clifford Nass uses people's interactions with computers as a window into social and professional life. The book is filled with insights about an increasingly important part of our lives.”

    Steven Pinker, Harvard College Professor of Psychology, Harvard University, and author of How the Mind Works and The Stuff of Thought

  • “With engaging illustrations and compelling evidence, Clifford Nass shows how interactions with our most advanced machines reveal our most primitive workings.”

    Robert B. Cialdini, author of Influence: Science and Practice

  • The Man Who Lied to His Laptop is brilliantly accessible and will give you breakthrough insights about the single most important secret to success in business and life-building better relationships! This book is a must-read for every leader in these turbulent times.”

    Mark Thompson, coauthor of Success Built to Last

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