Publisher Description
Dr. Kerry Johnson is an International speaker and coach, and the bestselling author of 7 books, including, Peak Performance, and Behavioral Investing. In this audio book, he will make your telephone a profit center. Some of the skills you'll learn are: the 3 best closes to use on the phone how to book appointments what to say when someone says "I'm not interested how to avoid telephone tag how to get your calls returned how to beat "call reluctance. Includes a detailed reference guide
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About Kerry Johnson
Dr. Kerry Johnson, MBA, PhD, is a bestselling author and speaker. In addition to speaking about a variety of business and sales subjects, he also heads a personal coaching company. He currently writes for several national trade and management magazines and writes a weekly newsletter, The Winning Edge.