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Download Outstanding!: 47 Ways to Make Your Organization Exceptional Audiobook

Extended Audio Sample Outstanding!: 47 Ways to Make Your Organization Exceptional Audiobook, by John G. Miller Click for printable size audiobook cover
3 out of 53 out of 53 out of 53 out of 53 out of 5 3.00 (104 ratings) (rate this audio book) Author: John G. Miller Narrator: John G. Miller Publisher: Penguin Random House Format: Unabridged Audiobook Delivery: Instant Download Audio Length: Release Date: January 2010 ISBN: 9781101145937
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"Outstanding! hits the nail on the head in every way: Practical content, terrific stories, and an easy read. Miller has provided a road map for organizations to become exceptional--just follow the path laid out. Definitely a must read!"
--Dave Ramsey, author of Total Money Makeover and host of The Dave Ramsey Show


Every day outstanding organizations do things and promote values that ensure they will retain customers, grow revenues, increase market share, and build their reputations. People in these organizations hold values and take actions-- individually and collectively--that are not always easy or obvious but are fundamentally powerful.

Informed by his own commitment to the concept of personal accountability and enlivened by compelling true stories from exceptional organizations, in this insightful and accessible book John Miller identifies the principles and behaviors that distinguish such organizations from the pack and provides readers with ways to integrate them into their own work.

With its pithy entries that carry significant impact, Outstanding is by turns a playbook, a guide, and an inspiration. It is filled with practical ideas that can--and should--be used every single day by individuals and teams from the boardroom to the stockroom for creating a distinguished organization with which customers and stakeholders will want to work.


From the Hardcover edition. Download and start listening now!

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Listener Opinions

  • 4 out of 54 out of 54 out of 54 out of 54 out of 5 Marci | 12/30/2013

    " great stuff made simple. "

  • 4 out of 54 out of 54 out of 54 out of 54 out of 5 Darrell | 10/7/2013

    " I met John Miller boarding a plane at DIA. After a short conversation, he gave me a book and signed it. "

  • 5 out of 55 out of 55 out of 55 out of 55 out of 5 Jerilyn | 9/5/2013

    " Useful ideas and things to think about no matter what kind of organization you work for. "

  • 1 out of 51 out of 51 out of 51 out of 51 out of 5 Brian | 8/22/2013

    " Some good lessons in the book for business. "

  • 5 out of 55 out of 55 out of 55 out of 55 out of 5 Krista Streuly | 6/12/2013

    " Nothing short of Outstanding!! For any organization! "

  • 4 out of 54 out of 54 out of 54 out of 54 out of 5 Jeff Pattison | 5/21/2013

    " Great book on getting back to the basics of making an organization great. "

  • 3 out of 53 out of 53 out of 53 out of 53 out of 5 Rachel | 4/18/2013

    " Great format--short anecdotal examples of ways to make an organization outstanding. Easy read! "

  • 5 out of 55 out of 55 out of 55 out of 55 out of 5 Marc Bowers | 3/22/2013

    " This was a simple read, but John provided powerful and great tips on how to make your organization/company outstanding. John included 47 tips with some work and can help your company stand out from the competition and be excellent every single day. "

  • 5 out of 55 out of 55 out of 55 out of 55 out of 5 David | 3/10/2013

    " Miller has a very clear and effective communication style. Some of the 47 ways to make an organization exceptional include personal responsibility, clear communication and not forgetting the little things when serving customers. "

  • 5 out of 55 out of 55 out of 55 out of 55 out of 5 Chris Tucker | 12/20/2012

    " It si a great book to read in short spurts. An initial read through is good, but then you can use it like a work book to focus on different skills. "

  • 2 out of 52 out of 52 out of 52 out of 52 out of 5 Scott | 12/20/2012

    " Not outstanding. "

  • 1 out of 51 out of 51 out of 51 out of 51 out of 5 Stephanie | 10/14/2012

    " Had to read for work. It's like a Dan Brown book: Short, overly simple chapters, trite ideas, rehashing other's stories, etc. Finished it in about an hour & thought that time would have been better spent doing anything else. "

  • 3 out of 53 out of 53 out of 53 out of 53 out of 5 Alissa | 9/16/2012

    " Good, practical advice, love the nuggets of wisdom and the suggestions at the end to take action "

  • 3 out of 53 out of 53 out of 53 out of 53 out of 5 Colin Bendell | 6/5/2012

    " An Ok collection of anecdotes on what it takes to make an outstanding organization. Similar to Good to Great but without the research and data. "

  • 5 out of 55 out of 55 out of 55 out of 55 out of 5 Anthony | 12/19/2011

    " Excellent book with some great illustrations. "

  • 4 out of 54 out of 54 out of 54 out of 54 out of 5 Andy Fletcher | 6/9/2011

    " I just read this book "on tape" and loved it! Also enjoying the QBQ book. Nothing tremendously new, but as a business owner/team leader/manager, this is really good material to review over and over and over. "

  • 5 out of 55 out of 55 out of 55 out of 55 out of 5 Barbara Lovejoy | 5/27/2011

    " Love this book! Will definitely use the ideas in this book to make our charter school, Esperanza, outstanding. "

  • 5 out of 55 out of 55 out of 55 out of 55 out of 5 Jerilyn | 4/14/2011

    " Useful ideas and things to think about no matter what kind of organization you work for. "

  • 5 out of 55 out of 55 out of 55 out of 55 out of 5 Barbara | 3/22/2011

    " Love this book! Will definitely use the ideas in this book to make our charter school, Esperanza, outstanding. "

  • 3 out of 53 out of 53 out of 53 out of 53 out of 5 Colin | 3/1/2011

    " An Ok collection of anecdotes on what it takes to make an outstanding organization. Similar to Good to Great but without the research and data. "

  • 3 out of 53 out of 53 out of 53 out of 53 out of 5 Alissa | 11/19/2010

    " Good, practical advice, love the nuggets of wisdom and the suggestions at the end to take action "

  • 1 out of 51 out of 51 out of 51 out of 51 out of 5 Stephanie | 4/2/2010

    " Had to read for work. It's like a Dan Brown book: Short, overly simple chapters, trite ideas, rehashing other's stories, etc. Finished it in about an hour & thought that time would have been better spent doing anything else. "

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About the Author

John G. Miller is a bestselling author and the founder of QBQ, Inc., a development company that has worked with hundreds of Fortune 500 and other companies and government and non-government organizations internationally. He lives in Denver.