A clear, practical, first-of-its-kind guide to communicating and understanding numbers and data—from bestselling business author Chip Heath.
How much bigger is a billion than a million?
Well, a million seconds is twelve days. A billion seconds is…thirty-two years.
Understanding numbers is essential—but humans aren’t built to understand them. Until very recently, most languages had no words for numbers greater than five—anything from six to infinity was known as “lots.” While the numbers in our world have gotten increasingly complex, our brains are stuck in the past. How can we translate millions and billions and milliseconds and nanometers into things we can comprehend and use?
Author Chip Heath has excelled at teaching others about making ideas stick and here, in Making Numbers Count, he outlines specific principles that reveal how to translate a number into our brain’s language. This book is filled with examples of extreme number makeovers, vivid before-and-after examples that take a dry number and present it in a way that people click in and say “Wow, now I get it!”
You will learn principles such as:
-SIMPLE PERSPECTIVE CUES: researchers at Microsoft found that adding one simple comparison sentence doubled how accurately users estimated statistics like population and area of countries.
-VIVIDNESS: get perspective on the size of a nucleus by imagining a bee in a cathedral, or a pea in a racetrack, which are easier to envision than “1/100,000th of the size of an atom.”
-CONVERT TO A PROCESS: capitalize on our intuitive sense of time (5 gigabytes of music storage turns into “2 months of commutes, without repeating a song”).
-EMOTIONAL MEASURING STICKS: frame the number in a way that people already care about (“that medical protocol would save twice as many women as curing breast cancer”).
Whether you’re interested in global problems like climate change, running a tech firm or a farm, or just explaining how many Cokes you’d have to drink if you burned calories like a hummingbird, this book will help math-lovers and math-haters alike translate the numbers that animate our world—allowing us to bring more data, more naturally, into decisions in our schools, our workplaces, and our society.
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Chip Heath is a professor at the Graduate School of Business at Stanford University. He and his brother, Dan are the bestselling authors of Made to Stick and Switch. He lives in Los Gatos, California.
Kathe Mazur has narrated many audiobooks, winning the prestigious Audie Award for best narration in 2014, being named a finalist for the Audie Award in 2013 and 2015, and winning several AudioFile Earphones Awards. As an actress, she can be seen as DDA Hobbs on The Closer and in the upcoming Major Crimes. She has worked extensively in film, theater, and television, including appearances on Grey’s Anatomy, Private Practice, House, Brothers and Sisters, Criminal Minds: Suspect Behavior, ER, Monk, and many others.