" ~ One of my all-time favorite books on change management ~ John Kotter is brilliant and the strategies he outlines in this book are excellent & effective. He provides a road map to leaders to help lead change in their organizations, departments, business units and/or teams. Filled with great tools and wonderful diagnostics, I have used this book many times over the years when helping leaders with change efforts, teaching change management and/or effecting change in my personal world. "
— Heather, 1/29/2014