" This book is a must read for anyone involved in a company that either has a web site, or that develops products, or that sells products, or that has customers, or that wants to expand their business. It's a great overview of many of the approaches and methods possible today for improving your business using the newly evolved social networking tools. If you don't want your business to be left behind, you better listen to this book. "
— Lee, 2/20/2014