From the author of the acclaimed book Fierce Conversations comes the antidote to some of the most wrongheaded practices of business today. · “Provide anonymous feedback.” · “Hire smart people.” · “Hold people accountable.” These are all sound, business practices, right? Not so fast, says leadership visionary and bestselling author Susan Scott. In fact, these mantras — despite being long-accepted and adopted by business leaders everywhere — are completely wrongheaded. Worse, they are costing companies billions of dollars, driving away valuable employees and profitable customers, limiting performance, and stalling careers. Yet they are so deeply ingrained in organizational cultures that no one has questioned them. Until now. In Fierce Leadership, Scott teaches us how to spot the worst “best” practices in our organizations using a technique she calls “squid eye”–the ability to see the “tells” or signs that we have fallen prey to disastrous behaviors by knowing what to look for. Only then, she says, can we apply the antidote.. Informed by over a decade of conversations with Fortune 500 executives, this book is that antidote. With fierce new approaches to everything from employee feedback to corporate diversity to customer relations, Scott offers fresh and surprising alternatives to six of the so-called “best” practices permeating today’s businesses. This refreshingly candid book is a must-read for any manager or leader at any level who is ready to take a long hard look at what trouble might be lurking in their organization - and do something about it.
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"I love Susan Scott's direct and real approach to business and relationships. She offers some provocative, yet logical suggestions in Fierce Leadership. These perspectives helped me to reassess my long-held beliefs about leadership development." — Marnie (4 out of 5 stars)
"I love Susan Scott's direct and real approach to business and relationships. She offers some provocative, yet logical suggestions in Fierce Leadership. These perspectives helped me to reassess my long-held beliefs about leadership development."
" its not meant for me...but tips are very useful.. "
" Agree with the Auther 99% except for 360 degree feedback I believe are very useful "
" The author's quirky sense of humor is a bit surprising at times...but the content of the book is great. It grew on me slowly, but in the end, she had fantastic things to say. "
" Useful. nothing unexpected. but obviously still plenty of "leaders" that are just crap. "
" Pretty good book with tips on management and leadership. You'll already know some of this and some of it will be completely enlightening. Felt it started to get a bit repetitive during the last couple of chapters otherwise it might have been a 4 star, probably could've been a shorter book! "
" Tactics for leading a company, focusing on relationships. Very practical, and written with light touch. "
" Best business book I have read all year. This is so pertinent to the pivot we are making with Integrum and how Gangplank operates. Fierce leaders understand that its about people and the relationships and connections you have with them. "
" A should-read book on leadership for knowledge workers, managers, directors, C-levels, and entrepreneurs. "
" This book was a big letdown. Seemed like a rehash of her first book, fierce conversations. Stopped halfway and don't plan on picking back up. "
" Excellent leadership book - short, slim, and packs a punch. Pair with Fierce Conversations by same author. "
" A must read if you are interested in open, honest leadership. 'Fierce' aligns beautifully with my natural communication style, Susan Scott explains how to refine it :) "
Susan Scott is the founder of Fierce, Inc., a global training company whose clients include Yahoo, Starbucks, Cisco, BP, General Dynamics, New York Life, Nestle, Four Seasons Hotels & Resorts, Lego, C.A.R.E., Best Buy, Coca-Cola, Ernst & Young. Scott is the author of Fierce Conversations: Achieving Success at Work & in Life — One Conversation at a Time. She lives in Seattle, Washington.
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