Un libro especialmente inspirador basado en una historia verdadera, El factor Fred transmite un importante mensaje que modificara la actitud del lector hacia el trabajo y hacia la vida. El autor relata la historia real de Fred, un cartero del Servicio Postal de los Estados Unidos quien logra convertir su profesion en una apasionante carrera, llena de satisfacciones para el y sus clientes. Mark Sanborn nos ofrece en este exito editorial nacional una guia de los cuatro principios basicos que nos ayudaran a destacarnos en la vida y en el trabajo, haciendo de nosotros mejores personas y sobre todo felices. Despues de escuchar este libro narrado fielmente por Jorge Pupo, usted tendra un renovado sentido de la creatividad y una gran energia para alcanzar el exito deseado en la vida.
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"This is one of those "quick read" books that can honestly change how you interact with and view the world! I have given it time and again to friends, collegues, teachers(my child's), family and anyone else that stands still long enough to allow me. Very highly recommend for anyone and everyone."
— Cameron (5 out of 5 stars)
" great short business read. it talks aboutwhy it is important to have passion about whatever you do. The results of passion, leadership and ownership can be rewarding personally and professionally. "
— I, 2/20/2014" An easy feel good book about how to live your life to the fullest. "
— Debbie, 2/9/2014" Inspiring book for anyone that works with people. It makes work more enjoyable and made me appreciate the "Freds" I come in contact with. "
— Chantel, 1/27/2014" A great read about the power everyone has to deliver excellent customer service. "
— Joseph, 1/25/2014" As business books go, this one is easy to read and fairly inspirational. Fred was a great postman, and we should all strive to be the best at whatever we do. The end. "
— Shannan, 1/25/2014" I read this book for school, and I think if we were a little more like the freds, we would be in a better place. "
— Melissa, 1/14/2014" This book was very good! It reminds us all about having passion for the work we do everyday and how our interactions with people have an impact(positive or negative). "
— Wendy, 1/5/2014" This book has helped me become better at what I do. Great book about going the extra mile. "
— Sheree, 12/31/2013" How to give great personnel service in every aspect of your life. Some of this is just to good to be believed. "
— Violet, 12/30/2013" Incredible book. Very inspiring. Anybody in customer service, or really ANY service field, should read this book :) "
— Buffy, 12/28/2013" Good little motivational read. Quick to finish. "
— Carole, 12/18/2013" This is a very interesting book about making the most out of work and life, all inspired by a postman named Fred. "
— Jeremy, 12/5/2013" I enjoyed the book and found the points to be valid, but I got a little bored because it was very repetitive. Treat others like you want to be treated, regardless of how they treat you is basically what he's saying. "
— Kedre, 11/15/2013" Pablum...if you don't have the initiative or motivation to do your best at your job and in your life then you probably won't pick this book up anyway. "
— Gayle, 11/14/2013" Inspires you to put all you've got into whatever you do. Quick read with lots of great examples of "Freds". Very relatable and conversational style of writing. "
— Michelle, 10/21/2013" Very inspirational. Must read regarding life and work "
— Jenny, 3/1/2013" This book was okay -- not great -- but okay. Quite a few good take aways, but didn't get too deep into the issue, kept it very surface level. "
— Kathy, 11/13/2012" Short book. Good ideas about creating a life of value by giving all you do a little extra tlc. "
— Nancy, 9/14/2012" This is such an easy read and really great for service-driven companies out there. "
— Mike, 9/12/2012" Inspirational while practical- I finished it in one sitting...it's that good! "
— Ms., 7/7/2012" This had good examples of people that make a difference, but was a bit light on how to implement or change... was easy reading, and fun. "
— Sarahcofer, 4/23/2012" I read this in less than 45 minutes. Upbeat. I liked the author's challenge to do one extraordinary thing a day. "
— Marilyn, 2/11/2012" Ok my bosses gave this to me to read so why not it seems like an easy read. "
— Annie, 10/10/2011" My boss gave us each a copy- fast read, good content "
— Missy, 6/20/2011" Very quick read. It was refreshing for a book like this not to be needlessly bulked up. Tries a little too hard to franchise the Fred concept. "
— Jerry, 5/12/2011" This book that tells the story of an "ordinary" man named Fred that makes an extraordinary difference by just going the extra mile both in life and his occupation. This is a must read! "
— Yvette, 4/29/2011" Easy read and a great story for everyone in the workplace. A good book to give team members as a gift. In fact I received it as a gift from one of my bosses back in the day. "
— Gina, 4/27/2011" How to give great personnel service in every aspect of your life. Some of this is just to good to be believed. "
— Violet, 4/16/2011" The Fred Factor is a very simple but yet very interesting book that doesn't bore you but refreshes your mind about little things that make a big difference.<br/><br/>I recommend it to social or customer care/service people. "
— Anthony, 3/2/2011" I couldn't choose between 2 or 3 stars. For me it was just OK, but I had to read it for work, and I am so not into this sort of thing. People who enjoy this kind of book will probably really enjoy it "
— Casey, 3/1/2011" Ok my bosses gave this to me to read so why not it seems like an easy read. "
— Annie, 2/21/2011" Terrific concept of bringing passion into your work "
— John, 2/19/2011" This was a book club read...books by motivational speakers aren't really my thing. "
— Margy, 2/11/2011" Great motivational book. If we could all be a "Fred" in our everyday activities, this world would be an amazing place to live :)!! "
— Rhona, 1/14/2011" Great concept of making a difference to those you work with - and life in general. "
— Susan, 11/14/2010" Good short book for both employees and employers. A good reminder on the importance of personal responsibility for us in the service industry. "
— Robert, 10/20/2010" Short easy read with an important message for all of us - whatever you do, do your best and then some. "
— Renee, 10/20/2010" This book was really inspirational and a quick read. It is useful for everyday life. At times, the author was very repetitive. "
— Val, 10/12/2010" Quick read. Customer service oriented. You will find yourself picking out "Freds" everywhere you go. "
— Kristi, 10/7/2010" This is such an easy read and really great for service-driven companies out there. "
— Mike, 9/6/2010Mark Sanborn, CSP and CPAE, is president of Sanborn & Associates, Inc., an idea studio dedicated to developing leaders in business and in life. He is an international bestselling author and noted authority on leadership, customer service, and turning the ordinary into the extraordinary. His book The Fred Factor has sold over one million copies. Leadershipgurus.net lists him as one of the top fifteen leadership experts in the world.
Jorge Pupo is an Cuban actor and voice actor who has appeared in television shows as Courage the Cowardly Dog, The Sopranos, Dora the Explorer, Law & Order, Sesame Street, Hard Copy, Miami Vice, and Another World. Jorge has also narrated the Spanish versions of many award winning children’s stories.