Ashvin Vaidyanathan is the chief customer officer at Gainsight-the Customer Success Company. Ashvin started at Gainsight as a customer success manager and spent many of his early years at Gainsight building new and innovative processes. Prior to Gainsight, Ashvin was at McKinsey & Company consulting with companies on marketing, sales, and customer experience transformations. When not at Gainsight, Ashvin is an advisor to several companies on the subjects of customer success and customer experience.
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