Congratulations, you're a manager! Of course you have expertise in the field you're managing, but what about everything else? There's so much more to know!
Whether you're a new or seasoned manager, your responsibilities can become overwhelming at times. There are days and new situations that will leave you feeling vulnerable. You don't know where to start or even what to ask!
The Manager's Answer Book can help. In question-and-answer format, this easy-to-use guide provides information on many aspects of managing. You will learn about:
● Getting started: moving from peer to manager, setting goals, managing projects, resources, and much more.
● Developing your management skills: communicating, delegating, motivating, and facilitating.
● Building and managing your team: hiring, firing, and everything in between.
● Creating your personal brand: building credibility for yourself, your team, and your department.
● Managing up, down, and around: working with people and functions in your organization.
● Potential land mines: conflict, change, and risk.
● Legal pitfalls: navigating the miasma of laws and regulations.
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Barbara Mitchell is an author, speaker, human resources consultant, and coauthor of The Big Book of HR and The Essential HR Handbook. Most of her HR career was spent with Marriott International. She is now managing partner of The Mitchell Group, helping clients successfully hire, develop, engage, and retain the best talent available.
Karen Saltus has narrated television and radio commercials, audiobooks, textbooks, multimedia, film, and voice prompts for interactive telephone applications. She began her career thirty years ago at a radio station in Portland, Maine. She later became a creative director for a station in Massachussetts. In 1994 she became a full-time freelance voice-over talent.
Marguerite Gavin is a seasoned theater veteran, a five-time nominee for the prestigious Audie Award, and the winner of numerous AudioFile Earphones and Publishers Weekly awards. She has been an actor, director, and audiobook narrator for her entire professional career. With over four hundred titles to her credit, her narration spans nearly every genre, from nonfiction to mystery, science fiction, fantasy, romance, and children’s fiction. AudioFile magazine says, “Marguerite Gavin…has a sonorous voice, rich and full of emotion.”