Recently a new type of organization has emerged, one that focuses on employee experiences as a way to drive innovation, increase customer satisfaction, find and hire the best people, make work more engaging, and improve overall performance. The Employee Experience Advantage is the first book of its kind to tackle this emerging topic, which is becoming the number one priority for business leaders around the world.
Backed by an extensive research project that looked at over 150 studies and articles, featured extensive interviews with over 150 executives, and analyzed over 250 global organizations, this book clearly breaks down the three environments that make up every single employee experience at every organization around the world and how to design for them. These are the cultural, technological, and physical environments. This book explores the attributes that organizations need to focus on in each one of these environments to create COOL spaces, ACE technology, and a CELEBRATED culture. Featuring exclusive case studies, unique frameworks, and never before seen research, The Employee Experience Advantage guides listeners on a journey of creating a place where people actually want to show up to work.
Download and start listening now!
Be the first to write a review about this audiobook!
Jacob Morgan is a bestselling author, keynote speaker, futurist, and cofounder of The Future of Work Community, a brand council of the world’s leading organizations exploring how the workplace is changing. A highly sought-after expert worldwide, he is regularly featured in media publications such as Forbes, Inc., and the Wall Street Journal. He has a regular podcast show on iTunes and a weekly show on YouTube, where he shares inspiring and motivational videos on the future of work. He is the bestselling author of The Future of Work and The Collaborative Organization. Jacob lives in Alameda, California, with his wife, daughter, and two dogs.