Publisher Description
Humans have a natural instinct to help others.
Imagine walking up to a stranger on the subway and asking them for their seat. What about asking a random person on the street if you could borrow their phone? If the idea makes you squeamish, you're not alone—social psychologists have found that doing these very things makes most of us almost unbearably uncomfortable.
But here's the funny thing: even though we hate to ask for help, most people are wired to be helpful. And that's a good thing, because every day in the modern, uber-collaborative workplace, we all need to know when and how to call in the cavalry.
However, asking people for help isn't intuitive; in fact, a lot of our instincts are wrong. As a result, we do a poor job of calling in the reinforcements we need, leaving confused or even offended colleagues in our wake.
This pragmatic book explains how to get it right. With humor, insight, and engaging storytelling, Heidi Grant, PhD, describes how to elicit helpful behavior from your friends, family, and colleagues—in a way that leaves them feeling genuinely happy to lend a hand.
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About the Authors
Daniel Goleman, a former science journalist for the New York Times, is the author of thirteen books and lectures frequently to professional groups and business audiences and on college campuses. He cofounded the Collaborative for Academic, Social, and Emotional Learning at the Yale University Child Studies Center, now at the University of Illinois, at Chicago.
Heidi Grant Halvorson, PhD, is a social psychologist, educational consultant, and the recipient of several grants from the National Science Foundation. She is also an expert blogger for Psychology Today and Fast Company. She lives in Easton, Pennsylvania, and New York City with her husband and two children.
About Randye Kaye
Randye
Kaye is a national voice talent and actress, also currently heard as part-time
newscaster and classical music host on NPR affiliates WSHU-FM and AM. Prior to
that, while raising her children, she was a full-time morning personality for a
top-rated Connecticut radio station in addition to her voice-over, on-camera,
and theater work.