close
Pharma Customer Experience: 20 Secrets to 10X Your CX & Boost Patient Outcomes Audiobook, by Sean McDade Play Audiobook Sample

Pharma Customer Experience: 20 Secrets to 10X Your CX & Boost Patient Outcomes Audiobook

Pharma Customer Experience: 20 Secrets to 10X Your CX & Boost Patient Outcomes Audiobook, by Sean McDade Play Audiobook Sample
FlexPass™ Price: $12.95
$9.95 for new members!
(Includes UNLIMITED podcast listening)
  • Love your audiobook or we'll exchange it
  • No credits to manage, just big savings
  • Unlimited podcast listening
Add to Cart
$9.95/m - cancel anytime - 
learn more
OR
Regular Price: $19.99 Add to Cart
Read By: Assaf Cohen Publisher: Lioncrest Publishing Listen Time: at 1.0x Speed 2.50 hours at 1.5x Speed 1.88 hours at 2.0x Speed Release Date: April 2022 Format: Unabridged Audiobook ISBN: 9781667962221

Quick Stats About this Audiobook

Total Audiobook Chapters:

27

Longest Chapter Length:

20:00 minutes

Shortest Chapter Length:

14 seconds

Average Chapter Length:

08:12 minutes

Audiobooks by this Author:

2

Other Audiobooks Written by Sean McDade: > View All...

Publisher Description

Pharma Customer Experience reveals twenty secrets that pharmaceutical and biotechnology companies are using today to connect emotionally with their customers—both patients and healthcare professionals. In an increasingly competitive environment, it's no longer enough for pharma to develop drugs and technologies that treat, cure, or relieve the symptoms of disease. To be truly customer-centric—building long-term, reliable customer relationships—pharma must learn to treat patients and healthcare professionals the way hotels treat their guests. Discover how pharma companies can differentiate themselves through exceptional customer experience—helping patients understand available support services, explaining what to expect from clinical trials, making it easy to onboard onto new medications, and much, much more. In Pharma Customer Experience, Sean McDade presents twenty powerful strategies, all easy to implement, that can turn pharma companies into exceptional customer-centric organizations.

Download and start listening now!

Pharma Customer Experience Listener Reviews

Be the first to write a review about this audiobook!

About Assaf Cohen

Assaf Cohen is an AudioFile Earphones Award–winning narrator. He has appeared in various plays, short films, and television shows. He grew up in Palo Alto and attended UC Berkeley where he earned a bachelor’s degree in integrative biology. He continued his classical training by earning a master of fine arts in acting from the Mason Gross School of the Arts at Rutgers University under the instruction of legendary acting instructor William Esper.