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Listen or Die Audiobook, by Sean McDade Play Audiobook Sample

Listen or Die Audiobook

Listen or Die Audiobook, by Sean McDade Play Audiobook Sample
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Read By: Assaf Cohen Publisher: Author's Republic Listen Time: at 1.0x Speed 3.67 hours at 1.5x Speed 2.75 hours at 2.0x Speed Release Date: March 2023 Format: Unabridged Audiobook ISBN: 9781544538075

Quick Stats About this Audiobook

Total Audiobook Chapters:

45

Longest Chapter Length:

18:23 minutes

Shortest Chapter Length:

11 seconds

Average Chapter Length:

07:10 minutes

Audiobooks by this Author:

2

Other Audiobooks Written by Sean McDade: > View All...

Publisher Description

In this interconnected world dominated by social media, consumers’ voices are broadcast louder and wider than ever before. Companies are faced with the choice to either listen to their customers and thrive…or eventually die. No matter what industry you’re in, you need to deliver an exceptional experience to customers that will make them want to shout your name from the rooftops! In Listen Or Die, customer experience expert Sean McDade presents 40 quick, easy-to-use best practices for creating an exemplary Voice of Customer (VoC) program. With advice on every step of the process—from understanding customer centricity to rallying executive support to asking customers the right questions—Sean gives you the tools you need to build a VoC program that delivers ROI, turning customer feedback into gold. In just a few hours, you'll learn how to develop a competitive edge by managing your customer experience to drive real, impactful business results. It's time to go beyond average, become truly customer-centric, and take your business to extraordinary new levels.

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About Assaf Cohen

Assaf Cohen is an AudioFile Earphones Award–winning narrator. He has appeared in various plays, short films, and television shows. He grew up in Palo Alto and attended UC Berkeley where he earned a bachelor’s degree in integrative biology. He continued his classical training by earning a master of fine arts in acting from the Mason Gross School of the Arts at Rutgers University under the instruction of legendary acting instructor William Esper.