Organizations are only as productive as the interactions that take place between individuals, teams, and divisions. This audiobook is a short, engaging guide for dramatically improving the quality of these interactions. The four "keys" that Judith Katz and Frederick Miller provide offer a framework and a common language for creating an open, honest, and supportive workplace, one where people aren't afraid to speak up and where everyone feels respected.
The four keys are: Lean into Discomfort—Be willing to move beyond your comfort zone and help create an environment in which others feel the same way. Listen as an Ally—Try to find ways you can support fellow employees' ideas. Share Your Intent and Intensity—Make it crystal clear how committed you feel to any idea you raise. Share Street Corners—Your perspective (your corner) is only one point of view. Actively encourage people from other "corners" to offer their perspectives.
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“Filled with wonderful common sense—alas,uncommonly practiced. You’ll come away with fresh ideas that will renew yourspirit.”
— Beverly Kaye, founder, Career Systems International, and coauthor of Help Them Grow or Watch Them Go
“A laser beam on what makes work and all other relationships work—practical, usable, very specific, and still profound.”
— Peter Block, author of Community, Flawless Consulting, Stewardship, and The Answer to How Is YesBe the first to write a review about this audiobook!
Judith H. Katz is executive vice president of the Kaleel Jamison Consulting Group, Inc., whose clients include many Fortune 100 companies, governmental agencies, and not-for-profits. She is the coauthor with Frederick A. Miller of The Inclusion Breakthrough and Be BIG. The authors were named Legends of Diversity by the International Society of Diversity and Inclusion Practitioners in 2011.
Frederick A. Miller is CEO of the Kaleel Jamison Consulting Group, Inc., whose clients include many Fortune 100 companies, governmental agencies, and not-for-profits. He is coauthor with Judith H. Katz of The Inclusion Breakthrough and Be BIG. The authors were named Legends of Diversity by the International Society of Diversity and Inclusion Practitioners in 2011.
Deanna Hurst is an actress, voice-over artist, and singer-songwriter. She has performed on stages throughout the United States, and her television credits include Judging Amy, Hunter, and Silk Stalkings. She has voiced hundreds of commercials for radio and television. She lives in Los Angeles with her husband and two dogs.