Publisher Description
Subjects include the five crucial phases of any sales call, pre-heating cold calls with perceived affinity groups,, avoiding lingo and jargon for positive results, and techniques to make prospects beg you to continue.
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About George Walther
George Walther is an expert at boosting communication effectiveness. People who manage, sell, collect past-due accounts, negotiate, serve customers, and seek to project a more positive image, regard his as indispensible. George is one of fewer than one hundred professional speakers to hold the National Speakers Association’s highest award for platform excellence, the CPAE, as well as the highest professional speaking designation, the CSP. He earned an MBA in marketing from UCLA and a bachelor’s degree in speech. His client list has included Microsoft, GTE, Ford, Johnson & Johnson, FTD, American Express, Hewlett-Packard, GE, American Airlines, AT&T, Dunhill, Roman Meal, US WEST, Snelling & Snelling, ASAE, National Apartment Association, International Customer Service Association, International Telephone Credit Union Association, and many others.