Often viewed as 'touchy feely', intangible and invisible, most leaders separate their personal lives from their professional lives. Diana Jones, an executive coach for 30-years, argues that this is unwise. In fact, the 'soft side' of leadership - empathy, compassion, and authentic communication derived from personal experience - is both powerful and essential to enhancing executive presence, influencing others and achieving results. Through compelling stories and examples taken directly from Jones's coaching sessions with experienced leaders, listeners will learn how to make enduring behavioral changes that will produce better business results and create alignment among disparate groups using empathy and leadership language.
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Deryn Edwards studied at the Guildhall School of Music and Drama and the Royal Academy of Music. She has performed on the operatic stage, as well as in West End musicals. In addition, Deryn sang with the international a cappella vocal group, The Swingle Singers, for seven years. With the group she collaborated with many of the world’s leading orchestras and conductors, and performed in venues such as Carnegie Hall and the Lincoln Centre in New York City.