What do fact-checkers, anesthesiologists, UN interpreters,
and structural engineers have in common? When they do their jobs poorly, the
consequences can be catastrophic for their organizations. But when they do
their jobs perfectly … they’re invisible.
For most of us, the better we perform the more attention we
receive. Yet for many “Invisibles”—skilled professionals whose role is critical
to whatever enterprise they’re a part of—it’s the opposite: the better they do
their jobs the more they disappear. In fact, often it’s only when something
goes wrong that they are noticed at all.
Millions of these Invisibles are hidden in every industry.
You may be one yourself. And despite our culture’s increasing celebration of
fame in our era of superstar CEOs and assorted varieties of “genius”, they’re
fine with remaining anonymous.
David Zweig takes us into the behind-the-scenes worlds that Invisibles inhabit. He interviews top experts in unusual
fields to reveal the quiet workers behind public successes. Combining in-depth
profiles with insights from psychology, sociology, and business, Zweig uncovers
how these hidden professionals reap deep fulfillment by relishing the
challenges their work presents.
Zweig bypasses diplomats and joins an elite interpreter in a
closed-door meeting at the UN, where the media and public are never allowed. He
ascends China’s tallest skyscraper while it’s still under construction, without
the architect, guided instead by the project’s lead structural engineer. He
even brings us on stage during a Radiohead concert, escorted not by a member of
the band, but by their chief guitar technician.
Along the way, Zweig reveals that Invisibles have a lot to
teach the rest of society about satisfaction and achievement. What has been
lost amid the noise of self-promotion today is that not everyone can, or
should, or even wants to be in the spotlight. This inspiring and illuminating
book shows that recognition isn’t all it’s cracked up to be, and invisibility
can be viewed as a mark of honor and a source of a truly rich life. Download and start listening now!