HBR Guide to Dealing with Conflict Audiobook, by Amy Gallo Play Audiobook Sample

HBR Guide to Dealing with Conflict Audiobook

HBR Guide to Dealing with Conflict Audiobook, by Amy Gallo Play Audiobook Sample
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Read By: Liisa Ivary Publisher: Ascent Audio Listen Time: at 1.0x Speed 3.17 hours at 1.5x Speed 2.38 hours at 2.0x Speed Release Date: April 2024 Format: Unabridged Audiobook ISBN: 9781663725004

Quick Stats About this Audiobook

Total Audiobook Chapters:


Longest Chapter Length:

40:46 minutes

Shortest Chapter Length:

02:17 minutes

Average Chapter Length:

22:23 minutes

Audiobooks by this Author:


Other Audiobooks Written by Amy Gallo: > View All...

Publisher Description

While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office full of competing interests, clashing personalities, limited time and resources, and fragile egos. Sure, we share the same overarching goals as our colleagues, but we don't always agree on how to achieve them. We work differently. We rub each other the wrong way. We jockey for position.

How can you deal with conflict at work in a way that is both professional and productive—where it improves both your work and your relationships? You start by understanding whether you generally seek or avoid conflict, identifying the most frequent reasons for disagreement, and knowing what approaches work for what scenarios. Then, if you decide to address a particular conflict, you use that information to plan and conduct a productive conversation. The HBR Guide to Dealing with Conflict will give you the advice you need to understand the most common sources of conflict; explore your options for addressing a disagreement; recognize whether you—and your counterpart—typically seek or avoid conflict; prepare for and engage in a difficult conversation; manage your and your counterpart's emotions; develop a resolution together; and know when to walk away.

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About Amy Gallo

Harvard Business Review is the leading destination for smart management thinking. Through its flagship magazine, eleven internationally licensed editions, books from Harvard Business Review Press, and digital content and tools published on HBR.org, Harvard Business Review provides professionals around the world with rigorous insights and best practices to lead themselves and their organizations more effectively and to make a positive impact.

About Liisa Ivary

Liisa Ivary loves to tell stories that take you on the characters’ journey. From theater to audiobooks to teaching, Liisa brings listeners along with humor, rigor, safety, and ease.