When you think of a great business, you often think of its clients. They’re not just happy customers; they’re raving fans who’ll take time out of their day to tell you or anyone within range just how much they love that business. They’ll line up before dawn for its latest product offering, create buzz, and treat the brand as a personal status symbol. Does your business have super-fans like this? Do you want them? If so, . . . And the Clients Went Wild! is your essential marketing toolbox for fostering the fans whose word-of-mouth will drive your growth to exponential levels. Focusing on the practical—what’s worked for a wide range of businesses—and employing an eclectic mix of methods, platforms, and technologies, this go-to guide shows you five key principles for cultivating passionate and vocal clients. Access a complete playbook of techniques and approaches for connecting with clients as well as a template to build your own successful strategy. And the Clients Went Wild! reveals how: • A gas station—yes, a gas station—differentiated itself and created a loyal following • A highly successful small business was started with less than $1,000 . . . and smart partnerships • Product awareness goes viral in the hands of the right “connectors” • Effective client communication built an entire financial services business • Superior execution accomplishes marketing miracles every day • Businesses get celebrity status with their customers by taking advantage of current events and hot topics • You can use social media and traditional media separately and together to build excitement and win fans over There’s a difference between feeling okay about a business and feeling complete, wild enthusiasm for it. If you want your customers to talk up your business at every opportunity, generate lasting word-of-mouth and highly valuable referrals . . . And the Clients Went Wild! is the only marketing playbook you need. Start using its proven game plan today, and discover just how powerful your biggest fans can be!
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Maribeth Kuzmeski, MBA, is the founder of Red Zone Marketing, which consults to Fortune 500 firms on strategic marketing planning and business growth. A frequent national media contributor and international speaker, Kuzmeski shares her research and case studies on what is working today in sales and marketing. She has a degree in journalism from Syracuse University and an MBA from the George Washington University. Currently, Kuzmeski lives in the Chicago, Illinois, area with her husband and two children.
Walter Dixon is a broadcast media veteran of more than twenty years’ experience with a background in theater and performing arts and voice work for commercials. After a career in public radio, he is now a full-time narrator with more than fifty audiobooks recorded in genres ranging from religion and politics to children’s stories.