Download 12: The Elements of Great Managing Audiobook

12: The Elements of Great Managing Audiobook, by James  K. Harter Extended Sample Click for printable size audiobook cover
Author: James K. Harter, Rodd Wagner Narrator: John McLain Publisher: Brilliance Audio Format: Unabridged Audiobook Delivery: Instant Download Audio Length: Release Date: December 2016 ISBN: 9781531865573
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More than a decade ago, Gallup combed through its database of more than 1 million employee and manager interviews to identify the 12 elements most important for sustaining high performance. These were identified in the 1999 bestseller First, Break All the Rules.

The Gallup study now includes 9 million employee and manager interviews spanning 114 countries and conducted in 41 languages. The authors weave together the latest Gallup insights with recent discoveries in the fields of psychology, physiology, game theory, neuroscience, and management. Chapters in the book follow great managers as they harness employee engagement to turn around a failing call center, save a struggling restaurant, improve patient care in a hospital, maintain production through power outages, and face a host of other challenges in settings around the world.

Written to be accessible to all managers and employees, 12 explains what every company needs to know about human nature on the job.

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About the Narrator

John McLain is an actor, professional voice talent, and Earphones Award-winning narrator. He has been a finalist for the prestigious Audie Award for best narration. On stage, he has appeared in The Sound of Music, My Fair Lady, Amahl & the Night Visitors, and The Music Man.