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Lee Cockerell is the author of Creating Magic: 10 Commonsense Leadership Strategies from a Life at Disney. He is the former executive vice president of operations of Walt Disney World and has held executive positions at Hilton Hotels and Marriott. During his distinguished career in the hospitality industry, Cockerell earned a worldwide reputation as an expert on the customer experience. Cockerell currently travels the country addressing audiences at Fortune 100 companies; educational institutions and non-profits; and government agencies, including the US military. |